Utilities
Multi-buy Customers Utility
Catalogues are a feature in the system that allows automatic discounting of products in a sale on the POS screen. One of the various types of discounts available is the Multibuy catalogue, which tracks a set of products that a customer purchases over ...
Stock Description Case Rules
In Retailer 3.3.1.0, you can now set a preference to change the case of Stock Descriptions. From the Main Screen of Retailer, click Setup -> System -> Stock. At the bottom of the screen, select a Stock Description Style None - No Changes are made to ...
Check Parent Stock Items
This is for Newsagencies Only This utility will run a scan through your stock list to find any items which seem to be linked incorrectly. After you have run the utility, it will first show a list of items which may have incorrect links. Items should ...
Tax Update Utility
Warning: Using this utility will affect pricing of every item in the selection you make. Please be sure you want to do this before clicking anything other than the close button. This utility is used to update the tax rates on the different tax groups ...
Importing a Customer File
The Import Customer File utility can be used to import new customers. Existing Customers cannot be updated by this utility From the Main Screen of Retailer, click Utilities -> Import / Export Files -> Import Customer File In Customer File Type, enter ...
Update Prices using Markup rules
Setup Stock Markup A markup percentage can be defined at a Department and/or Category level for Retail/Sell, Web and Trade Prices. See Adding / Editing Departments or Adding / Editing Categories See Differences Between Markup and Margin When is ...
Retailer Utilities
Below is a list of Retailer Utilities and a brief explanation of their function. Many should only be run under the advice of Tower Support. If you are unsure, contact Tower Support before clicking a Utility Visibility and Security Import / Export ...
Change / Merge Barcodes
The Change/Merge Barcodes utility allows you to change the barcode of an existing item or to merge two or more items together. We recommend that you preform a backup beforehand as the process cannot be reversed. Changing Barcodes From the main screen ...
Group Department Change
This utility allows stock items from a particular department and/or category to be changed to another department and/or category. Moving Stock between Departments From the main screen of Retailer, click Utilities -> Department Utilities -> Group ...
Bulk Price Changes
This feature allows you to change the prices of a group of stock items quickly and easily. We recommend that you perform a backup before using this utility. All price changes processed through Bulk Price Changes are applied immediately and cannot be ...
Security Passwords and changing them in Retailer
What are Security Passwords in Retailer? There are 4 levels of security in Retailer: Level A - No Security, used for open access to areas like POS Level B - Minimum Security, could be used for supervisors in a larger business or as a prompt that this ...
Visibility and Security
The Visibility & Security utility controls password access to different areas of the system. You may have three levels of passwords in retailer as discussed HERE. There are hundreds of options in Retailer to control who has access to what in the ...
Check GST Payable and GST Credit Utility
This utility checks the GST Payable and GST Credit amounts of your stock items against their assigned tax groups, to make sure they are charging the correct amount of tax. It can be necessary to run this utility if you have recently moved items ...
Merge Customer Account Categories Utility
This utility allows you to merge customers from one account category into another. It is advised that you back up your data before running this utility as there is no undo function if you accidentally merge the wrong category. From the Main Screen of ...
Merge Customer Statement Types
This utility allows you to merge customers from one statement type into another. It is advised that you back up your data before running this utility as there is no undo function if you accidentally merge the wrong category. From the Main Screen of ...
Change Delivery Fee
This is for Newsagencies Only This utility enables you to change the delivery fee on all orders for a specific title. From the Main Screen of Retailer, go to Utilities -> Change Delivery Fee. Scan or type the barcode or PLU of the title you wish to ...