Below is a list of frequently asked questions related to the Point of Sale:
Can I split the payment type used after a sale has been completed?
You cannot add extra payment types to a completed sale. You can only change the existing payment types used in a completed sale.
Can I use the No Sale for EFTPOS cash-out?
The No Sale function cannot be used to provide cash-out for EFTPOS.
How do I quickly re-create or copy a previous sale?
The Quote & Invoice Management system includes a Copy button that lets you duplicate an existing record in Quote & Invoice Management..
You can convert a completed customer invoice from the Point of Sale to the Quote & Invoice Management system by using the Open in Inv. Management button on the Previous Sales screen when an invoice is selected. This action imports the customer invoice into the Quote & Invoice Management system as an Imported Invoice, allowing you to create a copy of the original invoice as a quote.
Can I add a button on the POS screen to automatically give a fixed discount?
No, you cannot create a POS button to give a fixed discount.
What function of Retailer can I use to keep track of my dry cleaning service?
The Repairs module in Retailer can be customised to meet most needs of a typical dry cleaning service. Other possibilities include Quote and Invoice Management, or simply a department or stock item.
Can I see a history of suspended sales?
The Audit Log can be used to view this information. The Audit Log in the Retailer software is a business owner-only function. Please contact the Tower Systems help desk for advice on how to use it.
Guide to the Roam Point of Sale Roam Point of Sale Basics Adding Stock to Sale There are several ways to add a Stock Item to a Sale in Roam: Click into the Search box and type a keyword to search by Product Description. Up to 16 products will appear ...
We have a video guide on how to apply discounts in the Point of Sale - ? Point Of Sale - Performing Sales In the Point of Sale screen, you can perform discounts in the following ways: The unit price of an item - Click the amount in the Unit Discount ...
Show Customer Notes in Point of Sale When Show Notes is enabled in the customer's profile, Retailer can display this information directly on the Point of Sale screen when the customer is selected in the Point of Sale or Quote and Invoice Management. ...
Roam is a web-based extension of our Retailer POS software that requires a separate subscription. For more information, see our Signing up to Retailer Roam article. Accessing POS Log in to Roam by clicking the Retailer Roam icon on the Tower Website ...
We have a video guide on how to use the No Sale function - Point Of Sale - Refunds, No Sales, Previous Sales During the day, you may need to either add or remove money from the till. This can be for a variety of reasons, eg. petty cash expense, ...