- Log into Roam and access the dashboard.
- Click on Point of Sale
- Pick your location
- Pick your name or the name of the staff you want to record sales under
- Then choose the Terminal that you wish to use.
- You have now accessed the Roam Point Of Sale Screen.
- From your Roam POS screen click on the hamburger menu button ☰ in the top left corner.
- In the menu sidebar, there are various options to choose from:
- Switch User - Change between Roam User Accounts ie. Staff and Owner Accounts.
- Logout - Logout of Roam
- Point of Sale - Return to the Point of Sale Screen
- Sales History - View Previous Roam Sales
- Stock Management - Perform Stocktake
- End of Shift - Perform End of Shift
- Settings - Access Roam Point of Sale Settings. See below
- Dashboard - Open Roam Admin Dashboard
- Image Management - Open Roam Image Capture for taking photos of Stock items to sync back to Retailer
Roam Point of Sale Settings
From the Roam Point of Sale sidebar, click on Settings
Each section is explained below
Once finished changing settings, click the hamburger menu button ☰ in the top left corner, then click Point of Sale to return to the Roam POS Screen
General Settings
This screen allows
you to define various settings related to your business. You can set
your ABN and your web address for use on receipts. Other details will
be pre-filled from your Tower Account.
- From the Roam Point of Sale Settings list, Click on General Settings
- Click on Set ABN to set the correct ABN for your store.
- If you have a website click on Set website.
- Under Theme, click the Toggle for Dark Mode. This inverses your colours to provide a dark aesthetic.
- Under Checkout, click the Toggle for Automatically go to Next Sale. This setting is recommended to streamline your End Sale process. If this is not ticked you will need to click a complete sale button in order to begin a new sale.
- Once finished click on Back in the top left corner.
Receipt Settings
As roam is a web application you can print to any printers that can be installed on the device you are using. So the first step to begin printing is to install the printer on to the device you are using.
Once you have installed the printer it will be available from the Receipt Printing Screen.
Automatically Print Receipts
Roam can be set to automatically open the Receipt Printing Screen when ending a sale.
- From the Roam Point of Sale Settings list, Click on Receipt Settings
- Click the Toggle for Automatically Print Receipts to automatically open the Receipt Printing Screen when ending a sale
- Once finished click on Back in the top left corner.
Layby Settings
If you wish to perform Layby Sales in Roam, you will need to enable this
- From the Roam Point of Sale Settings list, Click on Layby Settings
- Click the Toggle for Layby Enabled to allow Layby Sales to be performed in Roam
- Click the Percentage for Layby Deposit to set the minimum Layby Deposit percentage
- Click Minimum Layby Sale Amount to set the minimum value of a sale for a Layby to be created
- Once finished click on Back in the top left corner.
POS Layout Settings
- From the Roam Point of Sale Settings list, Click on POS Layout Settings
- Click the Toggle for Allow POS Layout Edit Enabled to disable the ability to edit the POS Layout. This will remove the Edit Layout button from the Point of Sale Actions List. This is useful to prevent accidental changes to the POS Layout once the Roam POS Layout has been customised to your liking.
- Click Reset POS Layout to change the POS Layout back to default and remove all custom buttons added to the POS Screen.
- Click Cart Position to choose between Left and Right. This changes which side of the POS Screen the list of Stock Items purchased is shown. This also changes which side of the Stock Management screen the list of counted stock items is shown.
- Once finished click on Back in the top left corner.
Stock Management Settings
- From the Roam Point of Sale Settings list, Click on Stock Management Settings
- Click the Toggle for Automatically Email Stocktake, to send an email with the Stocktake CSV file to import into Retailer. If disabled, the Stocktake file can still be emailed manually.
- Click Set Stockcount destination email then enter the email address you wish to Email the Stocktake CSV file to. Click Save in the top right corner
- Once finished click on Back in the top left corner.
Shift Settings
- From the Roam Point of Sale Settings list, Click on Shift Settings
- If you wish a new shift to begin automatically once you have completed an End of Shift, click the Toggle next to Automatically Open Shift.
- Click the Toggle for Show Expected Count, to Show/Hide the Expected Cash Count during End of Shift.
- In Default Float, click the dollar amount to enter the default float you would like to begin each shift with.
- It
is recommended that you also enable Automatically Email End Of Shift
Summary. This will ensure that your EOS is emailed at the completion of
the shift.
- Click on End Of Shift Destination email and type in the email address you want the report emailed to.
- Once finished click on Back in the top left corner.
Manage Data
This area shows information on what data has recently synced to Roam and what Sales have yet to upload from this Terminal.
Under Manage Local Data, Click Clear Data to clear the local Roam memory and then download new data
Change Location
Click the Location to choose between your different Retailer Locations (Multi-Store only)