Which report should I use?

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• What is the Best Report for Tracking My Business?

  While Retailer has many reports, each offering excellent insights into the performance of your business, if you only use one report to manage your business then the Monthly Sales Comparison is the best report. The Monthly Sales Comparison Report is ...

• Reports showing 'Unknown Department'

  There are a few potential reasons that a Report will list 'Unknown Department' against stock items. Deleted Stock Item If a Stock Item sold in the Report Date Range has since been deleted, the sale will appear under 'Unknown Department'. Stock Item ...

• How Do I Reprint/Resend End Of Shift Reports?

  We have a video guide on how to reprint your End of Shift reports - ? Reprinting an End Of Shift Report Retailer will save a local PDF copy of all your End of Shift reports done on the specific computer. You are able to retrieve these files again by ...

• Remotely Access a Store Computer

  There are a number of reasons you might need to remotely access a store computer to use Retailer, but the two most common are: Working from home / while travelling Stocktaking from a laptop or tablet You can do this by using remote access software to ...

• Coronavirus quarantine access advice

  This article is intended to provide advice so you can continue working on Retailer while the store is closed due to Quarantine. If you have more than one store operating with Retailer that are linked, do not use the following advice. Contact support. ...