We have a video guide on how to reprint your End of Shift reports - 🎬 Reprinting an End Of Shift Report
Retailer will save a local PDF copy of all your End of Shift reports done on the specific computer. You are able to retrieve these files again by following the steps below.
On the computer where the End of Shift was originally performed on:
- On the top menu bar of Retailer, click on Reports -> Restore Archived Reports.
- A list will appear with all of your archived reports in alphabetical/numerical order. Look for entries starting with EOS followed by the required date.
- Click on it to select the report and click Load File.
- The report will open up as a PDF document and you can then print it from there.
- Alternatively, click on Explorer and you can search for the report in a Windows folder. This can be useful for sorting the reports by date while searching.
You can directly access the folder location where these files are saved by going to C:\Tower\Retailer\Archive.
The reports cannot be re-emailed directly from here. But you can get the saved PDF files and manually email them as attachments.