Retailer 3.4.3.X Update Notes

Retailer 3.4.3.X Update Notes

New Features 

AI Enhancements

  • End of Shift Summary – Automatically generates an AI-driven review of the day’s performance, highlighting key metrics and trends from the End of Shift (EOS) data.
  • End of Shift Audit Summary – Provides immediate AI-generated insights into audit concerns, sent directly to your manager’s EOS email for quick review.
  • Audit Log Summary – Analyses a specified period of audit events and produces a concise AI summary for easier oversight.

Packages / Kits

  • Introduces the ability to create and manage product packages or kits that can be scanned and sold as a single item, while still listing each component individually.
  • Unlike manufactured goods, components are not consumed into a new item but remain visible in sales records.
  • Fully supported within the Retailer system and now available on Shopify websites as Bundles (WooCommerce support coming soon).

Spellchecker Upgrade

  • Completely replaced the inbuilt spellchecker with a modern system that includes:
    • Underline notifications for misspelt words.
    • Right-click correction suggestions.
    • Auto-correct capabilities.
    • Self-managed custom dictionary.
  • Expanded spellchecking from stock descriptions to all text fields, including notes, descriptions, and terms & conditions, ensuring consistent spelling across the system.

Manufactured Goods – Auto Build for Websites

  • Extends the Auto Build functionality to online sales.
  • When MFG items marked as Auto Build are sold via your website, the system now automatically builds the items upon import, adjusting QOH accordingly.




Other Changes


Accounting Link
  • Accounting Link – Layby completion not exporting cost of sales properly in Xero accounting export.
  • Accounting Link – Can add account code to Write Off Reason, but not description in Accounting Link Setup.

AI

  • AI – Invoicing: Add “Keep Existing Web & Trade Prices” option to Item Tools in AI Invoicing. (Software Idea – 1086)

Customers

  • Customers – Print/Email Transactions: Add filtering and new fields. (Software Idea – 1085)
  • Customers – Batch Payments: Customer Last Paid amount not updated.
  • Customers – Cannot paste using Ctrl + V into phone field in Customer Wizard.
  • Customers – Charge Late Fee by percentage rounds incorrectly.
  • Customers – Customer Barcodes box not properly sized.

Invoice Arrivals

  • Invoice Arrivals – Incorrect discount calculation when using Ex-GST cost pricing.
  • Stock – Cost price change triggering ticket printing (retail change) from Invoice Arrivals.

Laybys

  • Layby – Fatal error after partial prepayment redemption.
  • Layby – Receipt displays incorrect payment history and balances with prepayment allocation.
  • Layby – When a Layby ends up in credit it cannot be refunded to cash.
  • Layby Management – Layby collection emails sent to wrong customer.
  • Layby Management – Wrong customer’s address displayed in Layby Management window.

MailQ

  • MailQ – Customer Statement email message text saved per terminal.

Manufactured Goods

  • Manufactured Goods – GST_Credit not updated when changing cost price of MFG item.

Orders Maintenance

  • Orders Maintenance – Allow deletion of customer order for repair-linked item after order arrival.
  • Orders Maintenance – Combined orders: CSV order file only contains stock for first order.
  • Orders Maintenance – CSV file sorting issue.
  • Orders Maintenance – Fatal error opening import order with Auto Import enabled.
  • Orders Maintenance – Find an order screen missing Pending status.
  • Orders Maintenance – Orders report shows “ABN” when NZ sites have GST as tax prefix.
  • Orders Maintenance – Customer orders no longer showing orange colour.

Outpost

  • Outpost – Data extracted to wrong location on fresh install.

Point of Sale

  • POS – Cannot change quantity of variable price items.

Quote & Invoice Management

  • Quote & Invoice Management – Create proforma pre-filling order quantity based on currently on-order quantity instead of quantity ordered.
  • Quote & Invoice Management – Editing existing Terms and Conditions missing on load.
  • Quote & Invoice Management – Inability to view or edit stock item notes at Invoice status.
  • Quote & Invoice Management – Inactive staff members displayed in dropdown. (Software Idea – 2068)

Receipts & Invoices

  • Receipts/Statements – Logo overlaps business name.
  • Stock – Custom barcode label or invoice receipt template causing cascading errors when exiting Retailer.

Recurring Invoices

  • Recurring Invoices – Customer credit limits ignored.
  • Recurring Invoices – Customer statement generates invoices for inactive recurring invoice.
  • Recurring Invoices – Save recurring invoice when clicking Invoice Now button.
  • Recurring Invoices – Wrong report mapping used.

Repairs

  • Repairs – New customer details (Quick add): Missing company name field. (Software Idea – 1075)
  • Repairs – Cannot delete repairers or repair types.
  • Repairs – Fatal error pressing Enter after save.
  • Repairs – Internal job card: Hide cost price setting not being observed.
  • Repairs – Job cards printed with repair invoices from previous sales disregarding report mapping.
  • Repairs – Repair payment stock item creation into “Unknown Department”.
  • Repairs – Repairs screen scrolls to bottom of classification list.
  • Repairs – Stock description used in repair invoice cut off excessively.

Reports

  • Report – Inter-store transfers report cutting off large value costs and showing unnecessary 4 decimal places.
  • Report – Supplier stock listing: Cannot type to search suppliers or departments.
  • Reports – Customer tags: Replace customer categories and customer interests.
  • Reports – Detailed takings report can time out on large datasets.
  • Reports – Insights Dashboard: “What’s Not Selling” does not show items never sold.
  • Reports – Multi-store order allocation report not generating when order number filtered.
  • Reports – Orders report overlaps/duplicates if last item on page is special customer order.
  • Reports – Order report duplicating item on page break.
  • Reports – Sales by time ignores selected days when calculating hourly averages.
  • Reports – Staff comparison by department not showing “No Sales” or balance adjustments.
  • Reports – Staff comparison report showing incorrect GP for refund sales.
  • Reports – Subagent dockets not refreshing subagent list when scrolling.

Statements

  • Customer Statements – Cannot run statements for customers with location_key = -1 (Created by Weblink).
  • Customer Statement – Email settings have blank subject.

Stock

  • Stock – Addition of “Update Web Price” option to Variant Management. (Software Idea – 2274)
  • Stock – Auto recalculation of sell price on MFG not working when component changed under certain settings.
  • Stock – Barcodes with trailing spaces.
  • Stock – Disable Stock Dictionary by default.
  • Stock – Packs QOH not adjusted if prompt to credit as unit or pack enabled.
  • Stock – Stock image preview issue opening high resolution images.
  • Stock – Tags typed will default to case of existing tags with same starting letter.
  • Stock – Trade price recalculating as cost price regardless of department markup settings.
  • Stock Manager – Cannot filter supplier column to blanks.
  • Stock Manager – Multi-store cannot filter fields from STOCKLOC.
  • Stock Manager – Removing variant group sets VariantGroup_ID to 0 instead of deleting entry.
  • Stock Wizard – Barcode lookup details cached to next item.
  • Stock Wizard – “Clear This Item’s Details” not clearing all details.

Stocktake

  • Stocktake – Processed stocktakes not sorted by most recent date. (Software Idea – 2183)

Suppliers / Departments

  • Supplier Email Settings – “Apply to all Suppliers” applying incorrect file setting.

Valuations

  • Valuations – Payment not allocating to valuation invoice.

Variants

  • Variants – Cannot remove variant group from department or category.

Weblink

  • Weblink – Multi-store Roam stock not creating StockLoc records for all locations.
  • Weblink – Roam invoice sales not updating customer balance.
  • Weblink – Roam key violation importing sales with duplicate payments.
  • Weblink – Sales import inserting freight item when “Customer Payments” department missing.
  1.  



3.4.3.1




    • Related Articles

    • Retailer 3.1.x Update Notes

      Welcome to the latest Retailer update. Retailer 3.1 brings a bunch of new features as well as improvements and fixes. New Features Insights Dashboard This new dashboard focuses on 6 critical areas of retail to assist you on making key decisions by ...
    • Retailer 3.3.1.X Update Notes

      Retailer 3.3.1 Please note: If you are an accounting link user and you use the pending invoices function in invoice arrivals, please see the accounting link change below before exporting data after loading the update. This Update contains over 70 ...
    • Retailer 3.2.4.X Update Notes

      New Integrations Linkly CloudV2 Multistore sites can now utilize the Linkly platform. Connect multiple POS systems to a single EFT terminal, allowing you to decrease the number of EFT pin pads in your business and reduce rental costs. No additional ...
    • Retailer 3.2.1.X Update Notes

      Credit Card Data in Retailer In the past, we allowed you to store customer credit card data for various convenience related reasons. However given recent hacks etc it is no longer feasible to allow you to store this data against customers in ...
    • Retailer 3.4.1.X Update Notes

      New Features OAuth2 Email Authentication Support (Microsoft 365 & Gmail) Microsoft is officially deprecating Basic Authentication for SMTP in Exchange Online, with estimated deadline scheduled for September 2025. Retailer previously relied on legacy ...