Retailer 3.4.3.X Update Notes
New Features
AI Enhancements
End
of Shift Summary – Automatically generates an AI-driven review of the
day’s performance, highlighting key metrics and trends from the End of
Shift (EOS) data.
End
of Shift Audit Summary – Provides immediate AI-generated insights into
audit concerns, sent directly to your manager's EOS email for quick
review.
Audit
Log Summary – Analyses a specified period of audit events and produces
a concise AI summary for easier oversight.
These features require AI Tools to be setup. See Getting Started with AI
Packages / Kits
Introduces
the ability to create and manage product packages or kits that can be
scanned and sold as a single item, while still listing each component
individually.
Unlike
manufactured goods, components are not consumed into a new item but remain
visible in sales records.
Fully
supported within the Retailer system and now available on Shopify websites as Bundles (WooCommerce support coming soon).
See our Kits Advice Sheet for more information
Spellchecker Upgrade
Manufactured Goods – Auto Build for Websites
Extends
the Auto Build functionality to online sales.
When
MFG items marked as Auto Build are sold via your website, the system now
automatically builds the items upon import, adjusting QOH accordingly.
Email - Rich Text Email Message templates
- Introduces the ability to customise Email Messages sent to customers from Retailer with Rich Text ie Bold, Website Links etc
See our Changing Email Templates advice sheet for more information
As part of this change, for Microsoft and Gmail email accounts, we recommend signing into your Email account again in Setup → Mail Queue
Other Changes
Accounting Link
Accounting
Link – Layby completion not exporting cost of sales properly in Xero
accounting export.
Accounting
Link – Can add account code to Write Off Reason, but not description in
Accounting Link Setup.
AI
Customers
Customers
– Print/Email Transactions: Add filtering and new fields. (Software
Idea – 1085)
Customers
– Batch Payments: Customer Last Paid amount not updated.
Customers
– Cannot paste using Ctrl + V into phone field in Customer Wizard.
Customers
– Charge Late Fee by percentage rounds incorrectly.
Customers
– Customer Barcodes box not properly sized.
Invoice Arrivals
Laybys
Layby
– Fatal error after partial prepayment redemption.
Layby
– Receipt displays incorrect payment history and balances with prepayment
allocation.
Layby
Management – Layby collection emails sent to wrong customer.
Layby
Management – Wrong customer's address displayed in Layby Management
window.
Manufactured Goods
Orders Maintenance
Orders
Maintenance – Allow deletion of customer order for repair-linked item
after order arrival.
Orders
Maintenance – Combined orders: CSV order file only contains stock for
first order.
Orders
Maintenance – CSV file sorting issue.
Orders
Maintenance – Fatal error opening import order with Auto Import enabled.
Orders
Maintenance – Find an order screen missing Pending status.
Orders
Maintenance – Orders report shows “ABN” when NZ sites have GST as tax
prefix.
Orders
Maintenance – Customer orders no longer showing orange colour.
Outpost
Point of Sale
Quote & Invoice Management
Quote
& Invoice Management – Create proforma pre-filling order quantity
based on currently on-order quantity instead of quantity ordered.
Quote
& Invoice Management – Editing existing Terms and Conditions missing
on load.
Quote
& Invoice Management – Inability to view or edit stock item notes at
Invoice status.
Quote
& Invoice Management – Inactive staff members displayed in dropdown. (Software
Idea – 2068)
Receipts & Invoices
Recurring Invoices
Recurring
Invoices – Customer statement generates invoices for inactive recurring
invoice.
Recurring
Invoices – Save recurring invoice when clicking Invoice Now button.
Recurring
Invoices – Wrong report mapping used.
Repairs
Repairs
– New customer details (Quick add): Missing company name field. (Software
Idea – 1075)
Repairs
– Cannot delete repairers or repair types.
Repairs
– Fatal error pressing Enter after save.
Repairs
– Internal job card: Hide cost price setting not being observed.
Repairs
– Job cards printed with repair invoices from previous sales disregarding
report mapping.
Repairs
– Repair payment stock item creation into “Unknown Department”.
Repairs
– Repairs screen scrolls to bottom of classification list.
Repairs
– Stock description used in repair invoice cut off excessively.
Reports
Report
– Inter-store transfers report cutting off large value costs and showing
unnecessary 4 decimal places.
Report
– Supplier stock listing: Cannot type to search suppliers or departments.
Reports
– Customer tags: Replace customer categories and customer interests.
Reports
– Detailed takings report can time out on large datasets.
Reports
– Insights Dashboard: “What’s Not Selling” does not show items never sold.
Reports
– Multi-store order allocation report not generating when order number
filtered.
Reports
– Orders report overlaps/duplicates if last item on page is special
customer order.
Reports
– Order report duplicating item on page break.
Reports
– Sales by time ignores selected days when calculating hourly averages.
Reports
– Staff comparison by department not showing “No Sales” or balance
adjustments.
Reports
– Staff comparison report showing incorrect GP for refund sales.
Reports
– Subagent dockets not refreshing subagent list when scrolling.
Statements
Stock
Stock
– Addition of “Update Web Price” option to Variant Management. (Software
Idea – 2274)
Stock
– Auto recalculation of sell price on MFG not working when component
changed under certain settings.
Stock
– Barcodes with trailing spaces.
Stock
– Disable Stock Dictionary by default.
Stock
– Packs QOH not adjusted if prompt to credit as unit or pack enabled.
Stock
– Stock image preview issue opening high resolution images.
Stock
– Tags typed will default to case of existing tags with same starting
letter.
Stock
– Trade price recalculating as cost price regardless of department markup
settings.
Stock
Manager – Cannot filter supplier column to blanks.
Stock
Manager – Multi-store cannot filter fields from STOCKLOC.
Stock
Manager – Removing variant group sets VariantGroup_ID to 0 instead of
deleting entry.
Stock
Wizard – Barcode lookup details cached to next item.
Stock
Wizard – “Clear This Item’s Details” not clearing all details.
Stocktake
Suppliers / Departments
Valuations
Variants
Weblink
Weblink
– Roam invoice sales not updating customer balance.
Weblink
– Roam key violation importing sales with duplicate payments.
Weblink
– Sales import inserting freight item when “Customer Payments” department
missing.
3.4.3.1
- Kits - Undo making an item a Kit, turning it back to normal item.
- POS Receipts - A4 Template defaulting item QTY to 1
- Retailer Version - Notification check
- Repairs - Modify Customer Details requires both Given Name and Surname - now not necessary
- Kiosk - UI skinning action buttons and EFTPOS activity indicator render incorrectly
3.4.3.2
Accounting
- New Zealand Bank Details – Updated to support local format standards (Bank/Branch and Account Number) instead of the Australian BSB structure.
AI
- Invoice Arrivals – AI features are now correctly restricted to users with the AI Tools module active.
Customer
- Customer Tags – Replaced legacy “Customer Categories” and “Customer Interests” with a flexible tagging system for improved filtering and segmentation.
- Customer Transactions – Fixed fatal error when right-clicking on an empty transaction list.
Discount Vouchers
- Voucher Report – The Unredeemed filter now correctly limits results to only unredeemed vouchers.
Email
- Overdue Accounts – Updated the email subject line to remove the “Retailer Alert” prefix for a more professional tone.
End of Shift
- Email Options Button – Updated button handling in setup screens for improved clarity.
- Price Tracking Report – Fixed a conflict between the Price Tracking Report and standard reporting settings.
- Takings Reconciliation – Corrected an issue that combined non-cash transactions into a single terminal summary.
Invoice Arrivals
- AI Import Cost – Import now correctly updates to use the discounted cost price.
- ALT+K Function – Adjusted logic for improved usability.
- Incorrect Tab Order – Resolved inconsistent tab sequence during data entry.
Layby
- POS Notes – Line item notes on Laybys now print correctly on receipts.
Linkly Cloud
- Pinpad Pairing – Fixed an issue where re-pairing one terminal updated all terminals incorrectly.
Orders
- Order Notes – Corrected formatting issue where the second line of notes appeared struck through on printed order reports.
Point of Sale (POS)
- Combine During Sale – Resolved Record/Key Deleted error when combining items during a sale.
- Pickslip Printing – Fixed issue preventing A4 POS pickslip printing.
- Sales Notes – Prevented sales notes from disappearing when scanning the same item multiple times.
- Tax Labels – Receipt templates now respect dynamic tax prefixes and labels.
- Unit Discount – Fixed unintended $/unit discount that occurred when sale quantity drove stock on hand to zero.
Quote & Invoice Management
- Buttons on Small Displays – Adjusted layout to ensure all buttons display correctly on smaller screen resolutions.
- Customer Screen Linking – Fixed issue where opening the customer screen from QIM prevented saving in the main customer window.
- Imported Invoices – Multi-store imported invoices now correctly store their originating location.
- Invoice Balance – The Find Customer Invoices screen now displays balances for imported invoices.
Receipts
- Interstore Transfers and $0 Items – Receipts now display the correct quantities instead of defaulting to “1”.
Recurring Invoices
- Inactive Future-Scheduled – Improved visibility and filtering for inactive future-scheduled recurring invoices.
Repairs
- Serial Number – Added repair serial number to job cards.
- Stock Consumption – Fixed issue where consumed stock in a repair could not reduce quantity below zero.
Reports
- Detailed Performance Report – “Show Department Categories” button now works correctly.
- Detailed Takings Report – Hidden GP% and GP$ values when filtering by Date Last Arrived.
- Price Change Report (Single Store) – Now correctly displays price changes originating from Invoice Arrivals.
Stock
- Case-Insensitive Tag Filtering – Filtering by stock tag in reports is now case-insensitive.
- Static Quantity – Fixed functionality so static quantities now update correctly.
- Stock Manager – Corrected Ex-GST cost price calculation for GST-free items.
- Stock Tags – Resolved duplication issue when merging stock tags.
Stocktake
- Custom Stocktake – Fixed duplication when counting into a custom stocktake.
Suppliers & Departments
- Screen Layout – Adjusted screen layout for full usability on 1366x768 resolutions.
Weblink
- Variant Import – Fixed error when importing changed variants from Roam.
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