Getting Started with AI
Retailer integrates with 2 different AI engines: OpenAI's ChatGPT, and as of Retailer 3.4, Google Gemini. These integrations enable a number of features: you can get AI to write product descriptions for a website, write blog posts, suggest pricing based on online sales data, or arrive invoices from PDF documents.
The Retailer AI integrations are only available to the Advanced or Ultimate Software Rental levels.
Standard Rental users will need to contact accounts@towersystems.com.au to request an upgrade to Advanced.
If you are unsure, you can check your plan on our Billing page. Login and look for 'Retailer Software Rental...' or 'Support Plan...' under 'Current Subscriptions'
Retailer 3.4 cannot be installed on Windows 7. See HERETo use these features, you will need to sign up with either OpenAI or Google; details on this are below.
Typically, the cost of these AI engines is not significant - a few cents to arrive an invoice, and fractions of a cent to generate descriptions. 
Tower can make no guarantees of pricing, and details of pricing and other terms and conditions can be changed at these companies' discretion. Tower Systems is not responsible for the content of any generated descriptions or blog posts, or the accuracy of suggested prices.
Getting Started with OpenAI's ChatGPT
OpenAI is a for-profit company located in California. Access OpenAI's ChatGPT requires purchasing credit on their Billing page.
Note: Retailer requires the OpenAI API access. This is separate to a ChatGPT (Plus or Pro) subscription which is not required- Follow the prompts to create an account. This will require verification with both an email address and a mobile phone number.
- Once you have created an account and logged in, it should take you to the API keys page. If not, click HERE.
- Click Create Secret API key. Copy the code here by clicking the green button at the end of the code. Note that this is your one chance to copy this code, if you make a mistake you will need to generate another key,
- From the main menu in Retailer, go to Setup -> API Connection
- Scroll down the list here until you find OpenAI.
- Click OpenAI, then paste the code you copied into the 'API Key' field. Click Save.
- Close & re-open Retailer.
OpenAI services are provided by their servers, and you can see the status (e.g. interruptions, outages) here:
For more information about how they handle limits of requests, go to:
Getting Started with Google's Gemini
Google Gemini has a free tier that gives you a set number of uses per hour and per day; if you go beyond that limit they will require payment details to continue using their service. In typical use, it is relatively unlikely to go beyond the daily limit of the free tier, though you may exceed the hourly limit.
- Click HERE, then sign in with your Google account. You will need to create one if you do not have one already.
- Click 'Create API Key'. If prompted to select a project, do so from the drop down box.
- Click 'Copy' to copy the API key
- From the main menu in Retailer, go to Setup -> API Connection
- Scroll down the list here until you find Gemini.
- Click Gemini, then paste the code you copied into the 'API Key' field. Click Save'
- Close & re-open Retailer.
Google Gemini is an AI service provided by Google, and you can check their service status (e.g. interruptions, outages) here:
Settings
For each AI-based feature in Retailer, you will need to choose between OpenAI and Google, and then select a model. The model refers to which AI engine owned by the company will be used. Some engines are better than others at certain tasks, some may be unsuited entirely, and each engine has different costs associated with it for each use.
Typically, newer engines will give better responses, while older models will be cheaper to use. We have recommendations on which models to use on each AI feature's own article (see the links below), along with info on the other settings you can alter.
To select an AI model:
- Ensure you have entered an API key for either OpenAI or Gemini in API Connections and restarted Retailer.
- From the Main Screen of Retailer, click Setup -> AI
- Click the tab of the feature you wish to configure
- Don't forget to Save your changes
Next Steps
See the specific article for the AI feature(s) you wish to use:
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