Fuel Levy Surcharge
As recently announced in the Customer Email, we have received a significant number of requests to introduce a fuel levy feature within the software. This feature is under development. This article serves as a guide to the options available today in the Retailer software.
Fuel Levy announcement
Due to the recent spike in fuel prices, we have received a significant number of requests to introduce a fuel levy feature within the software.
In response, we are pleased to confirm that this is currently in development and will be released soon. We say soon because, like with any change, we need to thoroughly test, and adjust as needed.
We have also expanded on this concept to provide greater flexibility. The new module will allow you to create multiple surcharge types for a variety of scenarios, including fuel levies, public holiday surcharges, after-hours fees, and more. This ensures your business can easily adapt to different cost conditions as needed.
Surcharges can be configured as either a flat rate or as a percentage of the total sale, giving you full control over how they are applied.
We have also expanded on this concept to provide greater flexibility. The new module will allow you to create multiple surcharge types for a variety of scenarios, including fuel levies, public holiday surcharges, after-hours fees, and more. This ensures your business can easily adapt to different cost conditions as needed.
Surcharges can be configured as either a flat rate or as a percentage of the total sale, giving you full control over how they are applied.
Option 1: Build the Levy Into Your Prices
Best if you want the levy included in your margin (GP). This should be used together with Option 3.
You can increase product prices so the fuel levy is absorbed into the item price. This keeps things simple at the counter and ensures your GP reflects the extra cost.
You can increase product prices so the fuel levy is absorbed into the item price. This keeps things simple at the counter and ensures your GP reflects the extra cost.
Bulk price updates using Stock Manager
Important: Always take a backup before making bulk price changes.
- Go to Stock Maintenance → Stock Manager
- If items are already listed, click Remove → Remove All
- Click Search
- Use Advanced Stock Search to find the items you want
- You can filter by Supplier, Department, Category, or use
*to select all - Click HERE to learn more about Advanced Stock Search.
- You can filter by Supplier, Department, Category, or use
- Click Search
- Select the items you want to update (or leave all selected)
For more information on how to filter, click HERE - Click Edit Selected
- Open the Pricing tab
- Tick the price you want to update
- Choose an Update Type (e.g. Percentage)
- Enter the increase amount
- Click Update Prices
Option 2: Apply the Levy During Invoice Arrival
Best if you want the levy handled as part of invoice processing.
If you use Invoice Arrivals Discounting, you can apply the levy as a negative discount equal to the levy amount. This adjusts costs without changing shelf prices.
Option 3: Show a Message on the Receipt
Best if you want customers informed, without itemising the levy.
You can add a message to receipts explaining that prices include a fuel levy.
- Add a Receipt Message to appear at the bottom of receipts
- Or, for specific products, use the Extended Description and set it to print on receipts
Option 4: Add a Surcharge to a Payment Type
Best if the levy should apply at payment rather than per item.
Retailer allows you to add a surcharge percentage to a payment type. This is the only way to add a percentage based levy currently.
Note: This cannot be used alongside an existing EFTPOS surcharge.
Option 5: Add a Fuel Levy Item to the Sale
Best if you want the levy clearly shown as a separate line item and have a set price levy.
You can create one or more dedicated “Fuel Levy” items and add it to the POS screen:
- From the POS screen, click the Settings cog.
- Click Edit.
- Select a POS button.
- Set Button Type to Barcode.
- Click into the Barcode field and press Enter.
- Click Add.
- Press Alt + G to generate a barcode → Next.
- Enter a description (e.g. Fuel Levy) → Next.
- Select a Department (e.g. Customer Charges) → Next.
- Press F2 to finish.
- Click Save.
Need Help Choosing?
Each option works a little differently. If you’re unsure which approach is best for your setup, contact Support and we’ll help you choose the simplest and most effective option for your business.
We’ll also keep you updated as soon as the dedicated Fuel Levy feature becomes available.
Related Articles
EFTPOS Surcharges
There are 2 methods of applying surcharges - you can either set a surcharge in Retailer, or you can set a surcharge on your EFTPOS machine. The latter option is new to Retailer 3.2.4, and has the advantage of letting you set different surcharges for ...EFTPOS split payment (2 cards)
If a customer wants to split a payment between more than one EFTPOS card, you can do this by creating an additional paytype for EFTPOS. Setting up second card pay-type On the top menu bar of Retailer, click on Setup -> General. Click on the Pay Types ...Adding / Editing a Payment Type
We have a video guide on setting up Payment Types in Retailer - Setting Up Payment Types When finalising a sale, you can assign the sale to different pay types to make it easier to reconcile your takings. To set up a new payment type, follow these ...Additional Decimal Places for Sell Prices
Sell Prices in Retailer can only be set to 2 decimal places. Follow the below steps if you need to set the Sell Price to more decimal places (eg Fuel) Sell Prices will always be displayed to 2 decimal places in the Stock Screen and on Reports From ...Integrated EFTPOS - Shift4 (formerly Smartpay)
This advice sheet outlines the setup and configuration of integrated EFTPOS and Retailer using Shift4. EFTPOS integration reduces staff errors in processing EFTPOS transactions and consequently improves security. The steps to set up integrated EFTPOS ...