Integrated EFTPOS - mx51 Spice

Integrated EFTPOS - mx51 Spice

This advice sheet outlines the setup of Integrated EFTPOS using the mx51 Spice Adaptor. This includes the Westpac Presto Smart terminal.
Tower Support can help with configuring Retailer, but for problems with Spice or the EFTPOS terminal itself you will need to contact your bank/EFTPOS provider.

Before Installing Spice

  1. The EFTPOS terminal and POS terminal need to be on the same network
  2. In Retailer, the Integrated EFTPOS module needs to be enabled. To check this, go to Help -> Register and check that the Integrated EFTPOS option is ticked. If not, contact Tower Systems to enable this function.

Installing Spice Adaptor

  1. Download and Install the Spice Adaptor available HERE
  2. Launch Spice. Open EFTPOS tab
  3. Select payment provider (eg. Westpac)
  4. Enter Computer Name as POS ID (eg. POS1 or POS2 etc)
  5. Enter the EFTPOS terminal IP address (this is displayed on the EFTPOS machine)
  6. Initiate the pairing from the EFTPOS terminal
  7. Click the Pair button in Spice
  8. On the EFTPOS terminal accept the pairing code
  9. You should then get pairing successful
Spice does not accept Computer Names that contain special characters; the name must be alpha-numeric only. Contact Tower to help rename your PC and update the Database
Contact your bank/EFTPOS provider if pairing fails

Configuring Retailer to use Integrated EFTPOS

  1. On the terminal you want to set up with integrated EFTPOS, click on Setup -> Point Of Sale.
  2. Click on the Terminals tab.
  3. Click on the Third Party Integration tab.
  4. Tick EFTPOS Machine Attached and select mx51(Spice Payments Adaptor) from the drop-down box.
  5. Click Save.
  6. Repeat these steps for all other POS terminals that will be using integrated EFTPOS.
If you will be taking MOTO payments from customers (taking card over phone), you can suppress the merchant password requirement. Click HERE for how to do that.

Configuring payment types to prompt for EFTPOS

  1. From the main screen of Retailer, click on Setup -> General -> Pay Types.
  2. Select your EFTPOS payment type.
  3. In Type, ensure that AutoPay is selected and tick Over Payments for any payment types where cash out is required.
  4. Repeat Steps 2 & 3 for all other EFTPOS and Credit Card types (eg. VISA, Master Card, American Express, Diners).
  5. Tick the Open Cash Drawer After Sale box for any sale type you want to open the drawer for.

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