Integrated EFTPOS - mx51 Spice

Integrated EFTPOS - mx51 Spice

This advice sheet outlines the setup of Integrated EFTPOS using the mx51 Spice Adaptor. This includes the Westpac Presto Smart terminal.
Tower Support can help with configuring Retailer, but for problems with Spice or the EFTPOS terminal itself you will need to contact your bank/EFTPOS provider.

Before Installing Spice

  1. The EFTPOS terminal and POS terminal need to be on the same network
  2. In Retailer, the Integrated EFTPOS module needs to be enabled. To check this, go to Help -> Register and check that the Integrated EFTPOS option is ticked. If not, contact Tower Systems to enable this function.

Installing Spice Adaptor

  1. Download and Install the Spice Adaptor available HERE
  2. Launch Spice. Open EFTPOS tab
  3. Select payment provider (eg. Westpac)
  4. Enter Computer Name as POS ID (eg. POS1 or POS2 etc)
  5. Enter the EFTPOS terminal IP address (this is displayed on the EFTPOS machine)
  6. Initiate the pairing from the EFTPOS terminal
  7. Click the Pair button in Spice
  8. On the EFTPOS terminal accept the pairing code
  9. You should then get pairing successful
Spice does not accept Computer Names that contain special characters; the name must be alpha-numeric only. Contact Tower to help rename your PC and update the Database
Contact your bank/EFTPOS provider if pairing fails

Configuring Retailer to use Integrated EFTPOS

  1. On the terminal you want to set up with integrated EFTPOS, click on Setup -> Point Of Sale.
  2. Click on the Terminals tab.
  3. Click on the Third Party Integration tab.
  4. Tick EFTPOS Machine Attached and select mx51(Spice Payments Adaptor) from the drop-down box.
  5. Click Save.
  6. Repeat these steps for all other POS terminals that will be using integrated EFTPOS.
If you will be taking MOTO payments from customers (taking card over phone), you can suppress the merchant password requirement. Click HERE for how to do that.

Configuring payment types to prompt for EFTPOS

  1. From the main screen of Retailer, click on Setup -> General -> Pay Types.
  2. Select your EFTPOS payment type.
  3. In Type, ensure that AutoPay is selected and tick Over Payments for any payment types where cash out is required.
  4. Repeat Steps 2 & 3 for all other EFTPOS and Credit Card types (eg. VISA, Master Card, American Express, Diners).
  5. Tick the Open Cash Drawer After Sale box for any sale type you want to open the drawer for.

    • Related Articles

    • Integrated EFTPOS - MX51 Spice Password Suppression

      When performing MOTO transactions on the EFTPOS machine, it will normally prompt for a password. In the MX51 Spice integration, this password can be disabled in Retailer. You will need to be on Retailer version 3.2.4 onwards to do this. From the main ...

    • Supported Retailer EFTPOS Integrations

      The payments marketplace is rapidly changing and recently we have had more request to integrate than in anytime previously. While this is good for competition it does create some confusion about which acquirer you should use. The information below is ...

    • Changing EFTPOS providers

      Changing integrated EFTPOS providers in Retailer is a relatively simple process. On the POS that the new EFTPOS terminal will be synced to: From the main menu in Retailer, go up the top to Setup->Point of Sale Click the Terminals tab, then, further ...

    • Integrated EFTPOS - Tyro

      This advice sheet outlines the setup and configuration of integrated EFTPOS and Retailer using the Tyro integration. EFTPOS integration reduces staff errors in processing EFTPOS transactions and consequently improves security. This article applies to ...

    • Integrated EFTPOS - Smartpay

      This advice sheet outlines the setup and configuration of integrated EFTPOS and Retailer using Smartpay Smartconnect. EFTPOS integration reduces staff errors in processing EFTPOS transactions and consequently improves security. The steps to set up ...