Newsagency - Subagents
Subagent - Troubleshooting & Corrections
This guide helps resolve errors in the subagent cycle. Most issues are caused by tasks being performed out of sequence, or missing out on one task without realising it and carrying on. This mainly describes the process to look into and fix issues. ...
Subagent - Billing & Statements
This is for Newsagencies Only This guide covers the essential end-of-week financial routine. To ensure accurate pricing and balances, these steps must be performed in the specific order listed below. The Weekly Routine (Order of Operations) To avoid ...
Subagent - Arrivals and returns
This is for Newsagencies Only This guide covers the regular (daily) cycle of arriving stock, adjusting quantities on the fly, and preparing delivery dockets for subagents. All arrivals and returns for subagents will go into the week-ending that your ...
Subagent - Setup & Configuration
This is for Newsagencies Only This guide covers the initial creation of a subagent, managing their orders, and handling temporary supply stops. Subagents are other businesses within your area that also sell magazines and newspapers which are supplied ...
Subagent Sales and Returns Report
This is for Newsagencies Only This report will show the supply and returns quantities for titles that subagents have ordered. Generating the Report To run the report, click on Reports at the top of the main screen of Retailer. Then, click Newsagency, ...
Common Problems with Subagents
Remember: Subagent statements BEFORE subagent billing. Generate orders BEFORE arriving magazines. Most subagent issues are caused by performing these actions out of order. For help with common problems with magazine arrivals, click HERE The Total ...
Subagent Spreadsheet (Sales Report)
This is for Newsagencies Only Newspaper publishers may request subagent sales data be sent to them This advice sheet steps through how to generate and send the report required. Generating a Subagent Sales Report On the top menu bar in Retailer, click ...
Change Subagent Discount for Standing Orders
This is for Newsagencies Only On certain occasions, you may want to provide your subagent(s) with a different discount percentage. To do this: From the main screen of Retailer, click on the Customers icon. In the Customer Screen, click on the ...
Why Aren't My Subagent Dockets Printing
This is for Newsagencies Only There are a number reasons that your subagent dockets may not be printing. Below are some examples and their solutions. Subagent Dockets Disabled From the main screen of Retailer, click on Customers. Locate the subagent ...
Creating Subagent Orders from Invoice Arrivals
This is for Newsagencies Only During the Invoice Arrival process, Retailer allows you to create a standing order for new titles. This has several benefits: Saves you from having to manually invoicing the subagent. Makes it easier to return the title. ...
How do I reprint Subagent Statements?
This is for Newsagencies Only Every time you preview or print statements a PDF is created. These can then be reprinted from the computer the statements were printed from originally. To reprint subagent statements, go through the following steps On ...