We have a video guide on setting up and installing an Epson receipt printer - ðŸŽ¬ Installing a Receipt Printer and Cash Drawer

Identify Model and Ports

Before installing the printer driver, identify the model number and port for the printer.

  • For the model number, look on the sticker on the bottom of the printer.
    It should show TM-T82II.
    NOTE: If the sticker is on the side of the printer and shows TM-T88, click HERE for the installation instructions for the TM-T88 receipt printer.


  • For the port, look at the bottom of the rear of the printer.
    Identify if you have a USB or Ethernet port on your printer, based on the picture below.


Installing the Printer Driver

  1. Close Retailer if it is open.
  2. Right-click HERE to download the EPSON TM-T82II driver.
  3. Once it has completed downloading, run the installation file.
  4. In the Check Installation screen, click Next.
  5. In the License Agreement screen, select Agree and click Install.
  6. The installation will begin. Wait for it to complete.
  7. In the Printer Registration screen, click Next.
  8. A Register, Change and Delete EPSON TM Printer window will appear:
    • In [1. Select Printer], select the <New Printer> item.
      NOTE: If EPSON TM-T82II Receipt already exists in the list, select it and skip to [5. Complete].
    • In [2. Printer], select EPSON TM-T82II Receipt as the Model.
      Leave the Name as is.
    • In [3. Communication Settings], select the Port Type from the drop-down box.
      • If it's USB, leave the Port as Auto Setup.
      • If it's Ethernet, leave the Port as Auto Setup and enter an IP address for it (Make sure it is on the same network range as the computer).

    • In [4. Apply], click on Save Settings.
    • It will then prompt you to print a test page. Click Yes.
      It should then print a Windows Test Page.
    • In [5. Complete], click Next.
  9. In the Installation Complete screen, click Close.

Setup in Retailer

On the printer driver has been installed, Retailer needs to be configured to use the printer driver.

Click HERE for instructions on setting up receipt printing in Retailer.

If you have a cash drawer, that will also need to be configured in Retailer.

Click HERE for instructions on setting up the cash drawer in Retailer.