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We have a video guide on setting up and installing an Epson receipt printer - 🎬 Installing a Receipt Printer and Cash Drawer
Identify Model and Ports
Before installing the printer driver, identify the model number and port for the printer.
- For the model number, look on the sticker on the bottom of the printer.
It should show TM-T82II.
NOTE: If the sticker is on the side of the printer and shows TM-T88, click HERE for the installation instructions for the TM-T88 receipt printer. - For the port, look at the bottom of the rear of the printer.
Identify if you have a USB or Ethernet port on your printer, based on the picture below.
Installing the Printer Driver
- Close Retailer if it is open.
- Right-click HERE to download the EPSON TM-T82II driver.
- Once it has completed downloading, run the installation file.
- In the Check Installation screen, click Next.
- In the License Agreement screen, select Agree and click Install.
- The installation will begin. Wait for it to complete.
- In the Printer Registration screen, click Next.
- A Register, Change and Delete EPSON TM Printer window will appear:
- In [1. Select Printer], select the <New Printer> item.
NOTE: If EPSON TM-T82II Receipt already exists in the list, select it and skip to [5. Complete]. - In [2. Printer], select EPSON TM-T82II Receipt as the Model.
Leave the Name as is. - In [3. Communication Settings], select the Port Type from the drop-down box.
- In [4. Apply], click on Save Settings.
- It will then prompt you to print a test page. Click Yes.
It should then print a Windows Test Page. - In [5. Complete], click Next.
- In [1. Select Printer], select the <New Printer> item.
- In the Installation Complete screen, click Close.
Setup in Retailer
On the printer driver has been installed, Retailer needs to be configured to use the printer driver.
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Click HERE for instructions on setting up receipt printing in Retailer.
If you have a cash drawer, that will also need to be configured in Retailer.
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Click HERE for instructions on setting up the cash drawer in Retailer.