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We have a video on setting up your receipt printer logos in Retailer - 🎬 Adding Logos to Receipts

Retailer has the functionality to print black and white images onto your docket receipts, such as your store’s logo or a graphic advertising a promotional event. The images/logos can appear at the top or bottom of the receipt, and you can place as many as you like on each receipt.

Image Requirements

  • Docket logo maximum image size is 480px x 384px.
  • Image must be in the monochrome bitmap (BMP) format.
  • Receipt printer must be EPSON Thermal TM-T88IV or newer, or EPSON Thermal TM-T82 or newer.
  • The EPSON printer driver must be installed and set up in Retailer. Click HERE for more information.

Setting Up the Receipt Logo

  1. On the top menu bar of Retailer, click on Tasks → Receipt Printer Logo Setup.
  2. At the bottom-left of the screen, click the Database Images tab.
  3. Click the plus button + to add a new logo.
  4. Navigate to the image's location and double-click on it.
  5. Click the green tick ✓ to save.
  6. In Logo Settings on the top-right:
    • Logo location on the receipt - Can be set to either Top or Bottom.
    • Print this logo every time a receipt is printed - Will force the logo to print whenever a receipt is printed, if ticked. If you leave the option unticked, the When to Print Options underneath will become available.
    1. The When to Print Options will only be available if the Print this logo every time a receipt is printed option above is unticked:
      1. Starting From - The date will show as today's date. This cannot be changed.
      2. Time - Set a time range for the logo to appear.
      3. Days - Select the days that the logo will appear.
    2. Choose between:
      1. Check Sale Details
        1. Minimum total for this sale - Set the minimum sale amount before the logo will print.
        2. Sale Types - Select the types of sales that would produce the logo
          1. Cash Sale
          2. Layby
          3. Invoice
          4. Duty Free
          5. Repair
      2. Check Item Details
        1. Select between a Department, Category or Stock Item whose sale will produce the logo.
    3. Minimum total for this item - Set the minimum sale amount before the logo will print.
    4. Force Print Receipt When Conditions Are Met - Tick to force a receipt to print even if the sale total is below the tax minimum. Click HERE for more information.
  7. If Multi-Store, click the Location Options tab and select which Store Locations should print this logo. Hold CTRL to select multiple locations
  8. Click Save.
  9. If you want to use multiple images, repeat the steps above with different images and parameters.
Notes
If you use multiple receipt images simultaneously, they will print in the order specified in the Database-Stored Logos grid. You can change this order by using the arrow buttons.

Enable Terminals to Use Receipt Logos

Once the receipt logos have been set up, you need to specify which terminals will print the logos on receipts.

  1. On the top menu bar of Retailer, click on Setup → Point of Sale.
  2. Click on the Terminals tab.
  3. Tick Add Logos to Receipts.
  4. Click Save.
  5. Repeat the steps above on any other computer that you want logos to print on.

FAQ

Below is a list of frequently asked questions related to receipt logos:
Can I add a QR code to my docket receipts?
Yes, you can add a QR code to your docket receipts as long as they meet the standard image requirements for receipt printers.