Retailer has the functionality to print images onto your receipts, such as your store’s logo or a graphic advertising a promotional event. The images/logos can be located at the top or bottom of the receipt, and you can have as many logos on each receipt as you like.

Image Requirements

  • Maximum image size is 480px x 384px.
  • Must be in the monochrome bitmap (BMP) format.
  • Printer must be EPSON Thermal TM-T88IV or newer, or EPSON Thermal TM-T82 or newer.
  • The EPSON printer driver must be installed and set up in Retailer. Click HERE for more information.
  1. On the top menu bar of Retailer, click on Tasks -> Receipt Printer Logo Setup.
  2. At the bottom-left of the screen, select Database Images tab.
  3. Click the + button.
  4. Navigate to the image's location and double-click on it.
  5. Click Save.
  6. In Logo Settings on the top-right:
    • Set Logo location on the receipt to either Top or Bottom.
    • Print this logo every time a receipt is printed will force the logo to print whenever a receipt is printed, if ticked. If you leave the option unticked, the When to Print Options underneath will become available.
  7. The When to Print Options will only be available if the Print this logo every time a receipt is printed option above is unticked:
    • In the Starting From drop-down box, select when the logo will start.
    • Set a time range for the logo to appear on.
    • Select the days that the logo will appear on.
    • Choose between:
      • Check Sale Details
        • In Minimum total for this sale, set the minimum sale amount before the logo will print.
        • In Sale Types, select the types of sales that would produce the logo.
      • Check Item Details
        • Select between a Department, Category or Stock Item whose sale will produce the logo.
        • In Minimum total for this item, set the minimum sale amount before the logo will print.
    • Force Print Receipt When Conditions Are Met will force a receipt to print even if the sale total is below the tax minimum. Click HERE for more information.
  8. If Multi-Store, click the Location Options tab and select which Store Locations should print this logo. Hold CTRL to select multiple locations
  9. Click Save.
  10. If you want to use multiple images, repeat the steps above with different images and parameters.

If you use multiple receipt images at the same time, they will print according to their order in the Database-Stored Logos section. You can change this order by using the arrow buttons.

Enable Terminals to Use Receipt Logos

Once the receipt logos have been set up, you need to specify the terminals that will print logos on receipts.

  1. On the top menu bar of Retailer, click on Setup -> Point of Sale.
  2. Click on the Terminals tab.
  3. Tick Add Logos to Receipts.
  4. Click Save.
  5. Repeat the steps above on any other computer that you want logos to print on.