Disable Automatic Receipt Printing

Disable Automatic Receipt Printing

Retailer allows you to control if and when receipts are printed. You can also enable a prompt to appear before automatically printing a receipt.
The following settings are available:

Always Print a Receipt setting

To enable or disable receipts printing automatically, follow the steps below.
  1. From the main screen of Retailer, navigate to Setup -> System, then select the Receipts tab.
  2. Tick or Untick 'Always print a receipt after every sale'
  3. Click Save.

Auto Print Receipt by Tax Amount

Retailer can be set to automatically print a receipt for any sale where the tax amount exceeds a set amount.
The default configuration will prevent automatic receipt printing for any sale where the amount of tax is less than $4.5454. This would mean a sale total would need to be around $50 before a receipt is printed.
Increasing this amount will mean less sales will print receipts. To stop receipts printing at all set this to very high figure like $9,999

Invoice Receipts

Retailer can be configured to automatically print Invoice Sale receipts.
  1. From the main screen of Retailer, click on Setup -> Point of Sale.
  2. Click on the Terminals tab.
  3. Under Invoice Receipts, tick or untick 'Always Print an Invoice Receipt'
  4. Click Save.
  5. Repeat this for all Terminals

Receipt Printer Logos

Images can be set to print on Receipts in Receipt Printer Logo Setup. This can also be set to automatically print a receipt in certain conditions

Confirm Receipt prompt before printing

If a receipt has been triggered to print using one of the above settings, Retailer can prompt you to print the receipt or not.
  1. From the main screen of Retailer, go to Setup -> Point of Sale
  2. Click the Terminals tab
  3. In the grid, click into the Confirm Receipt column and change it to 'EFTPOS only' or 'All' as desired.
  4. Repeat for each of your terminals
  5. Click Save.

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