We have a video guide going through the system settings that affect the Point of Sale - 🎬 Point Of Sale - Settings

1. On the top menu bar of Retailer, click on Setup → System.
   
2. Click on the Receipts tab.
   

The following receipt options can be changed:

1. In Receipt Type, you can select between:
• Print long description and price on separate lines
  
• Print short description and price on same line
  Note: This option only affects the printed receipt and not the Point of Sale screen.
2. Tickbox receipt options:
• Show the barcode on the receipt - This will display the product barcode on the receipt.
  
• Show the customer balance on the receipt - This will display the customer's account balance on the receipt if they're an account customer.
  
• Show the discount on the receipt - Contact the Support Team if you wish to hide the individual unit discounts on receipts.
  
• Show e-mail address on the receipt - This refers to your business email. Remove the Reply-to E-Mail in the Client tab to hide it from your receipts. Click HERE for more information.
• Show phone number on the receipt - This refers to your business phone number. Remove the Phone No in the Client tab to hide it from your receipts. Click HERE for more information.
• Show fax number on the receipt - This refers to your business fax number. Remove the Fax No in the Client tab to hide it from your receipts. Click HERE for more information.
• Always print a receipt after every sale - This setting will override all other receipt printing rules, so it will always print a receipt.
  
• Print EFTPOS Merchant receipt - This will print a separate EFTPOS merchant receipt. Only applicable to Tyro.
  
• Print Docket when cash removed from till - This will print a receipt when a No Sale is processed. Click HERE for more information.
  
• Show Itemised Details on Payment Receipt - This will display the payment or credit allocation on the invoices it was applied to.
  
• Show Due Dates on Invoices - If the transaction is an invoice sale, it will display the invoice Due Date on the receipt.
3. In Gift / Exchange Receipt Heading, you can set the title/heading of the receipt when a gift/exchange receipt is printed.
4. In Auto receipt tax amount, you can set the minimum tax amount required for a sale to automatically print a receipt. This option overrides the 'Always print a receipt after every sale' setting.
   NOTE: The default amount is $4.5454, which equals a $50 sale. Check your legal requirements before adjusting this amount.
5. In Savings Options, tick the box to include a message informing the customer of the total value of discounts applied to the sale. This can be calculated based on the Sell Price or the Recommended Retail Price.
6. In Duty Free Options, you can choose to print Australian or New Zealand-style duty-free invoices when making a duty-free sale. Select the number of copies needed.
7. In Receipt Messages, enter any messages you want to appear on all receipts processed in the Point of Sale screen, including sales, invoices, payments, laybys, repairs, and more.
8. When you're finished, click Save.
   

If a receipt is not printing for certain types of transactions, make sure you have Report Mapping set up correctly. Click HERE for more.