Change Printing between Colour and Black & White
Retailer uses the Windows Printer Preferences when printing reports and receipts to determine if the document should print in Colour or Black & White.
There are no separate colour settings for printing in Retailer.
These steps are applicable to Windows 11. If you use a different version of Windows, the screens and steps may be different.
- Close Retailer.
- In the bottom-left of the screen, click on the Start / Windows button.
- Type in 'Printers'.
- Click the 'Printers & Scanners' option that appears.
- Click the Printer you wish to Print to.
- Click 'Printing Preferences'.
- Look for a setting that refers to Colour. Choose between Colour, Black & White or Grayscale.
Note: the exact setting required will vary by printer model. - Restart Retailer. Retailer should now print using the new Printer settings.
Note: Report and Receipt Previews will still display in Colour.
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