We have a video guide on setting up Discount Vouchers in Retailer - ðŸŽ¬ Discount Vouchers - Setting, Earning, Redeeming and Managing

Discount Vouchers are vouchers that print at the end of sales that provide customers with an incentive to return to your store. The diagram below roughly explains how the system works:

To access the discount voucher settings, click on Setup -> Vouchers -> Discount Vouchers (If you do not have this option, contact Tower Systems Support)

On the top left of the screen, you will see the following options:

  • Dept/Cat Contributions
  • Voucher Setup
  • Voucher Formatting
  • Settings
  • Loyalty Conversion (Click HERE to learn more about this option)
  • Voucher Search

Department/Category Contributions

Contributions are the foundation of discount voucher values. A percentage needs to be set up for each individual department and/or category to be set aside as the contribution.

  1. From Setup ->Vouchers->Discount Vouchers, click on Dept/Cat Contributions.
  2. For each department, enter a percentage that will be used as a contribution.
  3. Tick or untick Allow Redemption to enable/disable discount vouchers from being used on sales of items in that department.
  4. Additionally, you can click on the + sign to the left of each department to configure settings for each of its categories.
  5. Click Save when you are finished.
Click HERE for more in-depth look at contributions

Voucher Setup

Once the contribution percentages have been set up, you need to configure how much of the contribution will be used for the voucher.

  1. From Setup ->Vouchers->Discount Vouchers, click on Voucher Setup.
  2. The screen is split into two sections: Voucher Types and Voucher Values.
You can create multiple Voucher Types with their own specific set of Voucher Values.

Voucher Types

  1. To begin creating a Voucher Type, click on the Add button at the bottom of the Voucher Types section.
  2. Type in a description for the voucher type.
  3. Select a Discount Voucher Category.
    Click HERE to learn more about using this with a specific group of customers.
    NOTE: The default is Cash Sale, which will apply to cash/non-account sales.
  4. Select between an Amount or a Percentage for the Discount Type.
  5. Select a Start Date as well as a Stop Date.
  6. Tick or untick Voucher Credits. This option decides whether unused voucher balances will be printed on a new voucher.
  7. Tick or untick the days that you'd like the voucher type to be active on.
  8. The Status is dependent on the start and stop date.
  9. Tick or untick Global to enable that particular Voucher Type across all your stores (For multi-store users only) .
  10. Click Save when you are finished.

Voucher Values

After setting up a Voucher Type, you need to set up its respective Voucher Values.

  1. From Setup ->Vouchers->Discount Vouchers, click on Voucher Setup.
  2. Click on the Add button at the bottom of the Voucher Values section.
  3. Enter the minimum contribution amount in Contribution Total and its corresponding Voucher Percentage/Amount. (Refer to the image at the start of this article)
  4. Enter the amount of days till the voucher expires.
  5. Optionally, you can add terms and conditions for each individual voucher value.
  6. Click Save when you are finished.

Voucher Formatting

The Voucher Formatting section allows you to customise the look of the discount voucher as well as the details that print on it.

The Voucher Formatting options will depict a receipt if your computer has a receipt printer, or an A4 invoice if it does not.

  1. From Setup ->Vouchers->Discount Vouchers, click on Voucher Formatting.
  2. In the Receipt Text section, enter the information that you'd like printed on the discount voucher.
  3. In the Font Sizes section, you can specify the font size for different aspects of the discount voucher.
  4. Click Save and the Preview section on the right will be updated to reflect your settings.

Voucher Settings

  1. From Setup ->Vouchers->Discount Vouchers, click on Settings.
  2. The settings and their functions are as follows:
    SettingFunction (If ticked)
    Allow voucher generation when redeemingAllows another voucher to be reproduced from a sale where an existing discount voucher was used.
    Discount sell price onlyOnly allows discount vouchers to apply discounts to full price items. Also prevents multiple discount vouchers from being used in one transaction.
    Allow redemption of expired vouchersAllows an expired discount voucher to be used.
    Allow reprinting of vouchersAllows a discount voucher to be reprinted when the sale receipt is reprinted.
    Allow voucher generation for customers with no discount voucher category

    Allows discount vouchers to be produced for customer sales even if the customer does not have a discount voucher category specified.

    Click HERE for more information on using discount voucher categories.

    Discount vouchers will be produced using the Cash Sale discount voucher settings.

    Enable rounding for discount voucher calculation

    Allows sale amounts to be rounded to the nearest dollar (for the purpose of discount voucher calculation) so that discount vouchers are produced, especially when their sale values are just under the minimum contribution.

    There are 3 options:

    • Allows round sale amount up.
      For example, a $4.10 sale will be rounded/calculated as a $5.00 sale.
    • Allows round sale amount down.
      For example, a $4.90 sale will be rounded/calculated as a $4.00 sale.
    • Apply normal rounding.
      For example:
      • A $4.49 sale will be rounded/calculated as a $4.00 sale.
      • A $4.50 sale will be rounded/calculated as a $5.00 sale.
    Only print discount voucher

    Allows discount vouchers to print without having to include the entire receipt.

    However, if the sale meets the criteria to print a full receipt, the entire receipt including discount voucher will still print out.

    Exclude all discounted items from discount voucher contribution

    Allows any discounted items to be excluded from contributing to the calculation of discount vouchers.

    Prompt user when customer has unused vouchers

    Prompts with unused discount vouchers for a customer when ending a sale with that customer.

  3. Click Save when finished.