Discount Vouchers For VIP Customers

Discount Vouchers For VIP Customers

The Discount Voucher system in Retailer allows you to create discount voucher categories, which can be assigned to particular customers such as VIPs. The discount voucher categories are usually set up with different values to provide those customers with higher/lower amounts on their discount vouchers.
InfoThis article assumes that you understand the basics of the Discount Voucher system. For more information on setting up Discount Vouchers, click HERE.

Setting Up a Discount Voucher Category

  1. On the top menu bar of Retailer, click on Setup → Customer
  2. Click on the Discount Voucher Categories tab.
  3. Click on Add.
  4. Type in a description for the discount voucher category (eg. VIP Customer).
  5. Click Save
  6. If you wish to set new Customers added in Retailer to use a Discount Voucher Category, tick 'New Customer Default Category'
    If you wish for the Discount Voucher Category to not be set when adding a new Customer to Retailer, untick 'New Customer Default Category'
  7. Click Close

Setting Up a Discount Voucher Type

  1. On the top menu bar of Retailer, click on Setup → Vouchers
  2. In the top-left, click on Voucher Setup.
  3. In the Voucher Types section, click Add:
    1. In Description, type a description such as VIP.
    2. In Discount Voucher Category, select the newly-created discount voucher category from the down-down list.
    3. In Discount Type, select between a Percentage or Amount.
    4. In Start Date and Stop Date, select the period you want the vouchers to print for.
    5. Tick all the days of the week you want the vouchers to print.
  4. Click Save.

Setting Up Discount Voucher Values

  1. In the Voucher Types section, click on the newly-created voucher type to highlight it.
  2. In the Voucher Values section at the bottom of the screen, click Add.
  3. Enter the Contribution Total, Voucher Amount or Voucher Percentage and Days until expiry as required.
  4. Click Save.

Assigning Customers to the Discount Voucher Category

  1. From the main screen of Retailer, click on Customers.
  2. Search for the desired customer.
  3. Click on the Other tab.
  4. In Disc Voucher Category, select the newly-created Discount Voucher Category.
  5. Click Save.

InfoYou can also use cards for customers, which will make the VIP discount voucher system more professional and efficient. For more information about customer loyalty cards, click HERE.

    • Related Articles

    • Setting Up Discount Vouchers

      We have a video guide on setting up Discount Vouchers in Retailer - ? Discount Vouchers - Setting, Earning, Redeeming and Managing Discount Vouchers are vouchers that print at the end of sales that provide customers with an incentive to return to ...

    • Converting Loyalty Points to Discount Vouchers

      Converting loyalty points to discount vouchers is a different way you can reward your customers. This can be done as a regular process to use customers loyalty points or as a one off to transition from a loyalty reward points based program to a ...

    • About Discount Vouchers

      Tower Systems released Discount Vouchers back in February 2013. Since then, hundreds of our users including garden centres, pet shops, bike shops, gift shops, homewares shops as well as newsagents have started using the feature. This feature is FREE ...

    • Guide to Discount Voucher Contributions / Values

      Starting out with discount vouchers can be daunting, as there are so many ways that the amounts can be configured. This article will explain one of the simplest methods of configuring discount vouchers: Using the departments' GP%. All the figures ...

    • Search / Re-print / Cancel / Re-issue Discount Vouchers

      You have the ability to search for, cancel and/or re-issue Discount Vouchers. Searching For Discount Vouchers On the top menu bar of Retailer, click on Setup -> Voucher -> Discount Voucher. On the left, click on Voucher Search. Within the Search ...