Enabling POS tracking allows you to gain a more in depth understanding of specific details of your customers such as Postcode. This can be useful in understanding how local your customers are, which can guide your engagement on social media and elsewhere.
Our advice is that turning on postcode tracking for, say, up to two months a year could be useful in providing helpful insights.
If you turn this on, we suggest you place a note at the counter explaining why you are collecting postcode data. Providing customers with context could help them engage with you on this.
Enabling Tracking
1. On the top menu bar or Retailer, click on Setup -> System.
2. Click on the Other tab.
3. Tick the selected tracking criteria in the POS Tracking Settings box.
4. Using the + button add the types of sales you wish to track and press OK.