Duty-free and tax-free sales are sales where the entire GST amount is removed from the sale.

Duty-free sales are only allowed for stores in duty-free zones and products purchased must be taken out of the country it was purchased from.

Tax-free sales, on the other hand, are for sales to businesses that are exempt from paying tax on purchases.

Contact your local authorities to confirm your eligibility of performing these sales.

The system tracks whether the items in these sales have been collected by the customer. You can mark them off and track them through another utility.

Click HERE for more information. This is optional, and you can ignore the utility to assume all Duty/Tax free sale items are immediately collected.

Duty-Free Sales

1. From the Point of Sale screen, press [Ctrl]+[U] on your keyboard.
2. Locate and select the customer from the Find Customer Screen. Click OK.
   If the customer does not exist, click on Add to create a new customer.
3. In the Duty / Tax Free Sale screen:
• Select Duty Free Sale.
• Enter in the details of the customer's flight.
• (Optional) In Reference, enter a reference code, if required.
• Click Save.
  
4. The POS screen will indicate that the sale is a Duty-Free / Tax-Free sale.
   Scan and tender the sale as normal
   
5. A Sealed Bag Declaration form will also be printed, which you can hand over to the customer.
   

Tax-Free Sales

1. From the Point of Sale screen, press [Ctrl]+[U] on your keyboard.
2. Locate and select the customer from the Find Customer Screen. Click OK.
   If the customer does not exist, click on Add to create a new customer.
3. In the Duty / Tax Free Sale screen:
• Select Tax Free Sale.
• (Optional) In Reference, enter a reference code, if required.
• Click Save.
  
4. The POS screen will indicate that the sale is a Duty-Free / Tax-Free sale.
   Scan and tender the sale as normal.

For making individual stock items GST-free, click HERE.

For making all items in a department GST-free, click HERE.