Before you can create a marketing list with Events they need to be setup. Click HERE to learn more.
- From the main screen of Retailer, Click on Tasks > Events.
- Start by selecting the Search tab and clicking Show Search Options.
- Select the event type and the event.
- For Repair and Stock Item event types, use the Last Repair or Purchase and Repair or Purchase Due Date options in conjunction with a date range to produce a list of customers with repairs/purchases within that time frame. Alternately, you can specify the time frame in number of days by selecting Use Manual No. of Days. For Recurring event types, simply specify a date range.
- For Repair and Stock Item event types, select the relevant Repair Type(s) and Stock Item(s) respectively.
- Select the customers and/or registered customer identities you wish to search for.
- Click the Search button.
Any events/customers which match the option specified in the search will be displayed when returning to the main Events window.
Click Preview Report to generate a report from the customer/event information compiled by the search.
Click Export to CSV and specifiy a name and location for the file to create a CSV from the information.
Click Export to Email / SMS to send emails and SMS messages generated from your message template to Retailer's Email / SMS queue more information HERE
Click Export to MailChimp to send the list of customers directly to MailChimp