Setup
RoamV2 Update Notes
August 2025 Smartpay Eftpos integration - Pair your Roam Terminal with your Smartpay Eftpos machine New Onboarding process on first use for streamlined setup Roam Dashboard Deprecate - Moved Roam settings from Dashboard to Roam POS for easier access ...
RoamV2 - Reports
Sales performed in Roam will sync to Retailer. Once the sales have imported to Retailer, they will included on Retailer Reports. Itemise Instore/External Source Report Option The Following Retailer Reports can be run to show only Roam Sales or to ...
RoamV2 - Troubleshooting
If you are experiencing issues with Roam, this article can provide some helpful tips that can solve common issues. Alternatively, contact Tower Support No Data in Roam Make sure you have set the Product Criteria for Roam in Retailer. See HERE. If the ...
RoamV2 - Setup Accounts for Staff Access
Staff Members can be setup with their own Username and Password to login to Roam Setup Staff Account From your Roam POS screen, click on the hamburger menu button ☰ in the top left corner. Down left hand side, click Settings Under 'Management ...
RoamV2 - Setup Integrated Eftpos
Create Payment Method If there isn't already an Eftpos Payment Type, you will need to add it From your Roam POS screen, click on the hamburger menu button ☰ in the top left corner. Down left hand side, click Settings Under 'Management Settings', ...
Signing up to Retailer Roam
We have officially released Roam Version 2. This version differs from the previous version in that it is a web only application and not based on an App from the app store meaning there is nothing to install and you can access it from anywhere, a PC, ...
Pairing an Element Bluetooth Scanner for Roam
The pairing steps shown below will only work with Element brand Scanners (Element P303). Setup Element scanner First, switch on the scanner by pressing the scanner button for 3 seconds. A light should indicate that it is on. Then, scan this QR code ...