Setup
RoamV2 Update Notes
March 2025 Quotes and Proformas can be created in Roam Proforma Payments can be taken in Roam for Proformas sent for payment from Retailer Transfer Sale to Retailer - A sale started in Roam can be transferred to the Retailer Point of Sale for ...
RoamV2 - Reports
Sales performed in Roam will sync to Retailer. Once the sales have imported to Retailer, they will included on Retailer Reports. Itemise Instore/External Source Report Option The Following Retailer Reports can be run to show only Roam Sales or to ...
RoamV2 - Troubleshooting
If you are experiencing issues with Roam, this article can provide some helpful tips that can solve common issues. Alternatively, contact Tower Support No Data in Roam Make sure you have set the Product Criteria for Roam in Retailer. See HERE Clear ...
RoamV2 - Setup Accounts for Staff Access
Staff Members can be setup with their own Username and Password to login to Roam Setup Staff Account Login to the Roam Dashboard Down left hand side, click Settings Down left hand side, click Staff Choose a Staff Member synced from Retailer or click ...
RoamV2 - Setup Multi Factor Authentication
You can require a Two-Factor Authentication (MFA) code be entered when logging into the Owner's Roam Account. This can help prevent unauthorised access. The code can be sent to a nominated email or mobile phone number. Staff Members should login to ...
RoamV2 - Setup Integrated Eftpos
Enable Payment Method for Roam Terminal From your Roam POS screen click on the hamburger menu button ☰ in the top left corner. Down left hand side, click Settings Under Terminals, click your current Terminal Click your Current Terminal to Configure ...
Setting Up RoamV2 - Dashboard
Accessing Dashboard When you first login to Roam, the Dashboard page will open. If you need to switch back to the Dashboard from the Roam POS Screen, follow the below steps From your Roam POS screen click on the hamburger menu button in the top left ...
Signing up to Retailer Roam
We have officially released Roam Version 2. This version differs from the previous version in that it is a web only application and not based on an App from the app store meaning there is nothing to install and you can access it from anywhere, a PC, ...
Pairing an Element Bluetooth Scanner for Roam
The pairing steps shown below will only work with Element brand Scanners (Element P303). Setup Element scanner First, switch on the scanner by pressing the scanner button for 3 seconds. A light should indicate that it is on. Then, scan this QR code ...
Pairing a Bluetooth Socket Scanner for Roam
The programming barcodes shown below will only work with Socket Mobile brand Scanners. Set up your Socket Mobile scanner for iPad You can skip this step if using the socket scanner on an Android device 1. To turn the scanner on, press and hold the ...