Using AI to write product descriptions

Retailer has the ability to integrate with ChatGPT and Google Gemini, artificial intelligence engines that can produce text based on learning from internet text and previous chats with humans. ChatGPT is produced by OpenAI, a for-profit company based in California, while Gemini is produced by Google. One of the uses of these AI engines is to instantly produce product descriptions for your stock items, which can dramatically reduce the time it takes to make your stock website-ready.

To get started, you will first need to sign up with either OpenAI or Google. See HERE for more details

We have a video guide on how to set up and use the ChatGPT (OpenAI) integration to write product descriptions in Retailer - 🎬 Integrations - Generate Web Descriptions with ChatGPT (OpenAI)

Using AI to Generate Product Descriptions

Once you have added an API key to Retailer, using AI to generate descriptions is easy. In the Extra Details tab of the stock screen, when you click into either the Extended or Web Description box and the text editor opens, you should now see a button 'Generate AI Description' up the top. Clicking this button will instantly generate an AI description of the item. The 'Generate AI Description' button is also present in the stock wizard when adding a new item.

If you don't have the Extra Details tab in the stock screen, click HERE for steps to enable it.

You can further refine the descriptions generated by adding key words. To do this, simply type the words into the extended descriptions area before clicking 'Generate AI Description'. For example, if you were generating a description for a Lamp, you might add key words like 'LED', 'Dimmable' or 'Modern'. The AI engine will incorporate these words into its description of the item.

If you accidentally click 'Generate AI Description' and overwrite an existing description, just click the 'Undo' button. The 'Copy to Webstore Description' button will copy the extended description into the web description box as well.

Please note that Tower Systems is not responsible for the contents of the generated descriptions and cannot guarantee their suitability or accuracy.

Settings

There are a few options you can change to alter the descriptions that the AI engine generates. These settings are found in Setup->AI, then the Stock Description tab.

1. Model: Changes which AI model/engine is used to generate descriptions. If you are not happy with the descriptions, try changing this option. The options that appear here will change as older models are discontinued and newer models are added. For OpenAI, we recommend gpt-4o, while turbo-3.5 is a cheaper option. For Gemini, 2.0-flash is a good option; 2.0-pro-exp is better but will run out of free uses much quicker.
   
2. Prompt Prefix: This prefix is added to the request that is sent to the AI. By default, it is set to 'Describe' - so when you generate a description, the request sent to the AI engine is "Describe [Product Name]". Changing this prefix will change the nature of the description receive - you could try 'Create SEO description for' or similar. If you are not happy with the descriptions generated, experiment with this setting and see what works.

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