1. Click on the Start/Windows button on the screen or keyboard.
  2. Type in the word control.
    In the list of results, click on the Control Panel option.
  3. Click Devices and Printers
  4. Right-click on the printer that you want to stop.
    Then, click on the See What's Printing option.

  5. The screen will display all the queued print jobs.
    On the top menu bar, click on Printer -> Cancel All Documents.

  6. Wait for the print jobs to clear from the screen.
    This may take several minutes depending on the number and size of the print job(s).