Sign Up and Setup for the Visual Deck

Sign Up and Setup for the Visual Deck

The visual deck is ONLY available to Rental Customers on our Advanced to Ultimate plans. Legacy Support customers will need to Switch to Rental to be able to access the visual deck
You must have at least version Retailer 3.3.2 to use Visual Deck. See How do I update Retailer?

Visual Deck is our new near real-time sales reporting platform! With Visual Deck, you can monitor your store’s sales data from anywhere, without needing to remote into your store. Customize your dashboard tiles to focus on the key metrics that matter most to your business. Additionally, you can now generate weekly and monthly review reports, ensuring you’re always up-to-date on your business performance.

Signing Up for the Visual Deck

  1. Go to www.towersystems.com.au and login using your Tower Advantage username and password. 
  2. Click on Billing
  3. Click on Subscribe to a Plan
  4. Click on the Visual Deck Tile
  5. Select the Visual Deck Plan and complete the checkout process.

Once this is go back to your Tower Systems Dashboard and you should see the new Visual Deck button.




Visual Deck Setup

Once you have signed up for the visual deck you do not have to do anything to set it up but, it can take up to 24 hours before your data is ready to be viewed inside the visual deck.  

If you can't wait there are steps you can take to make this process a little faster.  Ten minutes after you have completed the signup, on your Main Computer exit and re-enter Retailer.  Then click on Tasks -> Weblink Full Sync.  This will initiate your first sync of your sales history and stock data.  This could take up to 3 to 4 hours to complete and process before it is completely visible inside Visual Deck.

Resend Sales to Visual Deck

Retailer uploads sales information to Visual Deck every 30 minutes. There is also an option to re-sync the last 2 years worth of sales to Visual Deck.
From the Main Screen of Retailer, click Tasks -> Visual Deck Resend Sales.
This is not required in normal circumstances and should only be used under advice of Tower Support

Guide to Visual Deck

Across the top of Visual Deck, you can create multiple pages (called a Deck) using the 'New Deck' button
To add a new data point to the current page, click 'Add View'
To customise the current Deck, click Actions -> Edit Deck

Automatic Emails

In the top right corner, click your Username then click 'Account Settings'
Click Preferences
Click the toggle next to 'Receive Marketing' to enable emails.
Next to 'Receive Marketing Variants', select the frequency of emails


    • Related Articles

    • Dispatch Management Setup

      Dispatch Management allows Retailer to connect to Google Maps API to plan your deliveries based on actual location. Dispatch Management requires Windows 10 or 11 - 64 bit. It will not work on 32bit. Microsoft Edge must also be installed. To check, ...
    • RoamV2 - Setup Multi Factor Authentication

      You can require a Two-Factor Authentication (MFA) code be entered when logging into the Owner's Roam Account. This can help prevent unauthorised access. The code can be sent to a nominated email or mobile phone number. Staff Members should login to ...
    • RoamV2 - Setup Accounts for Staff Access

      Staff Members can be setup with their own Username and Password to login to Roam Setup Staff Account Login to the Roam Dashboard Down left hand side, click Settings Down left hand side, click Staff Choose a Staff Member synced from Retailer or click ...
    • RoamV2 - Setup for Stock Image Capture

      In Retailer Roam, we have added the ability to quickly take a photo of a stock item, remove the background (if you want), then have the images automatically uploaded and attached to the stock item in Retailer. This makes the process of gathering ...
    • Email Setup

      This advice sheet explains how to setup Emailing in Retailer to send emails from your existing Email Accounts. These settings are used to send emails to Customers, Suppliers or business owners. These steps are for Retailer 3.1.1 and newer versions. ...