Publisher Credits Task

This is for Newsagencies Only

This feature allows you to manage the publisher credits on customer subscription orders for magazines and newspapers, in bulk.

Using this, you can allocate customer subscriptions with different publisher credit amounts.

If this task isn't done, the publisher credits are not marked off / allocated and won't appear in the report checking that.

For more information on how publisher credits can be setup, click HERE.

From the main menu of Retailer, click on Tasks at the top, and then Publisher Credits.

Select the Publisher (Supplier) from the list, and select the date of the credits to change. This will change the credits for that week. It will be pre-filled with the amount that their subscription was setup with.

Tick the box to ignore starts and stops if you want to allocate to all subscriptions regardless of whether they've stopped.

In the next screen, every subscription order that customers have will be listed in the grid.

Just scroll to the right where the credit amount are, and make the changes as needed.

You can click on a customer subscription in the list and click Delete at the bottom to remove them from the list.

This doesn't delete their subscription order, it just makes the grid tidier.

Save your changes when you are done. This will also mark off the credit as being allocated that week.

You can run a report to see different subscription publisher credits, and whether they have been allocated for certain weeks.

Click HERE for more information on the report.

• Related Articles

• Publisher Credits Report

  This is for Newsagencies Only This report lets you check on Publisher Credits you have setup and allocated for particular weeks. For more information on how to allocate the subscription credits, click HERE. If credits have never been allocated, this ...

• How do I manually allocate customer credits?

  Disable Automatic Credit Allocation First, you need to have the automatic allocation of credit option disabled. From the main menu screen of Retailer, go to Setup -> System in the menu at the top. Click the Customers tab. Untick the box that reads ...

• How to Set Up A New Subscription

  This is for Newsagencies Only Newspaper publishers generally have subscription plans that provide the customer with a discounted price. The steps below will explain how to create these subscriptions within Retailer. From the main screen of Retailer, ...

• Retailer Utilities

  Below is a list of Retailer Utilities and a brief explanation of their function. Many should only be run under the advice of Tower Support. If you are unsure, contact Tower Support before clicking a Utility Visibility and Security Import / Export ...

• How to Add a New Customer Delivery Order

  This is for Newsagencies Only Adding a New Customer Order From the main screen of Retailer, click on the Customers. Click on the magnifying glass button to find the customer that you want to add the order to. Click on Orders at the bottom of the ...