Retailer has the ability to email receipts to a customer. This allows you to email customers a PDF copy of any sale receipt, instead of printing it out.
E-mail settings need to be configured before e-mailing receipts. Click
HERE
for instructions on configuring e-mail settings in Retailer.
Emailing a Receipt
- From the Point of Sale screen, click on Previous Sales .
- Within the Previous Sales screen, search for the particular sale using the search options.
- Click on the sale to highlight it. Details of the sale items and payment will appear along the bottom boxes.
- Click on the E-mail button.
-
If the sale was customer-specific, the receipt will be sent to the e-mail address configured in the Customer Screen. If not, you will see a screen with two options:
- Select Customer
- Enter E-Mail Address - Click on Select Customer to select an existing customer from the Find Customer Screen. Alternatively, click on Enter E-Mail Address to send the receipt to a typed-in e-mail address.
-
Click
OK
to confirm sending the receipt.
To configure Retailer to automatically email receipts, click
HERE
.
If you invoice a customer and that customer doesn't have an email address on their profile, you will be prompted to enter their email address. If the customer doesn't want to receive emailed receipts, click on
Cancel
and you will be asked if you wish to disable email receipt sending. If you click
Yes
, you won't be prompted for an email address for that customer. This setting can be changed from the customer screen.
You can check whether the email has been sent, or has failed, in the email queue. Click
HERE
for more information.