Commonly Asked Help Topics

• Related Articles

• Is support included in the Tower Systems rental or subscription?

  Audience: Prospective and current Tower Systems point of sale (POS) software customers. Yes. Support is included in the Tower Systems rental or subscription, with no additional support fee. Support covers one-on-one human phone support, email ...

• What do I need to do if I am selling/purchasing a business using Tower software?

  This advice is for anyone who is selling, or considering selling your business, or you have purchased a business using the Retailer software. If you're the current owner and have signed a contract to sell the business, please advise Tower Systems by ...

• New owner training for new owners of businesses in which our software is already installed

  People buying a retail business have plenty to learn. Often, those selling the retail business are not as thorough in their training as they could be. To help address this, we offer personal training for those buying a business in which our POS ...

• Can I Trust the Tower Systems AI Chatbot?

  The chatbot you can access from our website is only trained in our knowledge, which we provide to it. This knowledge has been written by Tower Systems POS software experts in our business, people working on our help desk. We have over 700 articles of ...

• If I switch to Tower Systems from other software, can I bring my data across?

  Audience: Prospective customers who want to evaluate Tower Systems point of sale (POS) software. In most cases, yes. Tower Systems can bring your data across if you are able to export it from your current system and it is in a form we can load. The ...