Commonly Asked Help Topics

Commonly Asked Help Topics

There are a few articles regarding commonly asked questions and issues with different aspects of running a retail business.
Here are the links to their respective articles in their areas:
    • Related Articles

    • Errors Starting Retailer on MAIN/SERVER Computer

      Below are a number of common errors that you may encounter when starting Retailer on the MAIN/SERVER computer. The Transaction was Corrupt Due to an Earlier Failure / Cannot Locate or Connect to Network Server When a computer shuts down unexpectedly ...
    • Errors Starting Retailer on POS/CLIENT Computers

      Below are a number of common errors that you may encounter when starting Retailer on the POS/CLIENT computer. No Retailer Data Found The error message above appears when the computer cannot connect to your MAIN/SERVER computer or is looking at the ...
    • New owner training for new owners of businesses in which our software is already installed

      People buying a retail business have plenty to learn. Often, those selling the retail business are not as thorough in their training as they could be. To help address this, we offer personal training for those buying a business in which our POS ...
    • Does Retailer Run In The Cloud?

      Yes. We have many customers today running in the cloud: pet shops, garden centres, newsagencies, bike shops, jewellers and more. We can help you establish your own cloud setup or provide one for you. Running Retailer in the cloud starts with us ...
    • How Can I Run My Business In The Cloud?

      Last Updated at 29 May 2019 16:04 Running your business, as well as your business software, in the cloud requires you to have business grade internet access/speed. This is vital. Next, you need to partner with a host. This is best organised through ...