Retailer now has the ability to track serial numbers from arrival to sale so you can keep accurate records of what items were sold and who they were sold to. Tracking serial numbers is a requirement by law for certain items.

Activating the Serial Numbers Module

To use serial numbers, the Serial Numbers module must be enabled. To check this:

  1. On the top menu bar of Retailer, click on Help -> Register.
  2. The Serial Numbers tick-box needs to be ticked. If it isn't, contact Tower Systems Support to have it enabled.

Enabling Serial Numbers for Stock Items

  1. From the main screen of Retailer, click on Stock -> Stock Screen.
  2. Click on the magnifying glass icon to search for the stock item.
  3. Select the stock item and click OK.
  4. Click on the Serial tab.
  5. Tick This item requires a Serial Number when sold to have Retailer prompt for a serial number on sales. Click HERE for more information about selling stock with serial numbers.. 
  6. Tick This item requires a Serial Number when arrived to have Retailer prompt for a serial number when the item is arrived. Click HERE for more information about arriving stock with serial numbers.
  7. Click Save.

Adding/Changing Serial Numbers Manually

  1. From the main screen of Retailer, click on Stock -> Stock Screen.
  2. Click on the magnifying glass icon to search for the stock item.
  3. Select the stock item and click OK.
  4. Click on the Serial tab.
  5. To add a new serial number, click on Add and enter the new serial number.
  6. To change an existing serial number, select the particular serial number and click on Edit.
  7. To remove a serial number, select the particular serial number and click on Delete.