Suspend / Resume Sales

We have a video guide on how to suspend and resume sales in the Point of Sale - 🎬 Point Of Sale - Performing Sales

Suspending a Sale

1. In the Point of Sale screen, scan in the items as usual.
2. Click on the Suspend Sale button OR press [Ctrl]+[S] on your keyboard.
3. Type in a description for the sale. Click OK.
4. If prompted, enter your Staff ID and click OK.

Resuming a Suspended Sale

1. From the Point of Sale screen (without scanning any items), click on the Suspend Sale button OR press [Ctrl]+[S] on your keyboard.
2. If there is only one suspended sale, it will be brought into the sales grid.
   Otherwise, a screen will appear, and you can click on the particular sale to resume and click OK.
3. Continue scanning and/or processing the sale as normal.
   

Suspending a Sale to Quote & Invoice Management.

1. In the Point of Sale screen, link a customer to the sale with the Customer Sales button OR press [F9] on your keyboard.
2. Scan in the items as usual.
   
3. Click on the Suspend Sale button OR press [Ctrl]+[S] on your keyboard.
4. Click on the Send to Quote & Invoice Management button.
5. If prompted, enter your Staff ID and click OK.
   
6. The sale will be moved over to the Quote and Invoice Management, which automatically opens up.
   

Click HERE for more information on how to print or email a customer quote / invoice.

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