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We have a video guide on how to suspend and resume sales in the Point of Sale - ðŸŽ¬ Point Of Sale - Performing Sales

Suspending a Sale

  1. In the Point of Sale screen, scan in the items as usual.
  2. Click on the Suspend Sale button OR press [Ctrl]+[S] on your keyboard.
  3. Type in a description for the sale. Click OK.
  4. If prompted, enter your Staff ID and click OK.

Resuming a Suspended Sale

  1. From the Point of Sale screen (without scanning any items), click on the Suspend Sale button OR press [Ctrl]+[S] on your keyboard.
  2. If there is only one suspended sale, it will be brought into the sales grid.
    Otherwise, a screen will appear, and you can click on the particular sale to resume and click OK.
  3. Continue scanning and/or processing the sale as normal.

Suspending a Sale to Quote & Invoice Management

  1. In the Point of Sale screen, you must link a customer to the sale with the Customer Sales button OR press [F9] on your keyboard.
  2. Scan in the items as usual.
  3. Click on the Suspend Sale button OR press [Ctrl]+[S] on your keyboard.
  4. Click on the Send to Quote & Invoice Management button.
  5. If prompted, enter your Staff ID and click OK.
  6. The sale will be moved over to the Quote and Invoice Management, which automatically opens up.
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Click HERE for more information on how to print or email a customer quote / invoice.