Setting up Slyp Integration

Setting up Slyp Integration

Retailer 3.2.2 has introduced the ability to integrate with Slyp, a service for sending receipts to customers. Slyp provides 2 services:
  1. Customers will receive receipts automatically in their banking app when they pay by card. This currently only works for customers using the NAB banking app, but more banks may be added in the future.
  2. (Optional) Customers can be sent receipts via SMS. Retailer will prompt for a phone number when processing sales, and customers will receive a texted receipt of their purchase if a phone number is entered.
Slyp is only able to send cash sale receipts (Sales with a sale stamp starting with 'S'). Customer invoices, laybys, account payments, refunds etc. cannot be sent via Slyp.
To get started, you will need to sign up for a Slyp account. Follow the steps below:

Slyp Setup

  1. Sign up for an account with Slyp - you can do so HERE - Click Create Account down the bottom.
  2. Once you have verified your email, you will be prompted to 'Connect your POS'. Select Tower from the list of POS providers.
  3. You will be given a Merchant ID and an API key for Retailer to use. Copy these into a Notepad or Word document.
  4. Continue with the registration. While providing business details, you will have to assign a Store ID to your store - choose something easy to remember and copy this down as well. If you have multiple store locations, each one must be assigned a different Store ID. Make sure you mark each of your stores as 'Enabled'.
  5. Once you have finished registering your business, you can optionally customise the look of your receipts on the Slyp website, adding branding or links to social media/similar.

Retailer Setup

First, contact Tower Support and ask that the Slyp module be activated at your store. Once support confirms this has been activated:
  1. From the main menu screen in Retailer, go to Setup -> API Connections, then scroll down through the list to find and click on Slyp.
  2. Enter your Merchant ID, Store ID and API key that you copied down in the Slyp Setup stage.
  3. Click Save. If your store has multiple locations, you will need to repeat this at each location, using their unique Store IDs. They will have the same Merchant ID and API Key.
Receipts will now be sent to the banking app of NAB customers automatically when completing a sale.
You will need to restart all your terminals after the setup, before the Slyp integration will activate.

Customise Receipt Description

  1. From the Main Screen of Retailer, click Setup -> System.
  2. Go to the Receipts tab
  3. Next to Receipt Type, choose between Print Long Description or Print Short Description
This will change if the Stock Item Description or Short Description is sent to Slyp. If using the Short Description, customers can see the long description by clicking More Info on their Slyp receipt.
This setting also changes how your Retailer receipts are printed. See Changing Information on Receipts

SMS setup (optional)

To enable SMS receipts, you will need to add report mapping following the steps below. Keep in mind that report mapping is unique to each of your terminals, so the below steps will need to be repeated on each POS that you wish to send SMS receipts from.
  1. Go to Setup -> Point of Sale, then the Terminals tab. Then, in the second row of tabs further down, go to Report Mapping.
  2. Click the '+' symbol near the bottom to add a new line.
  3. For Report Type, choose 'POS'. For Template, choose 'POS Receipt'.
  4. In the Printer column, choose 'SMS everyone via Slyp' or 'SMS customers via Slyp'. The former option will prompt for a mobile number on all cash sales, while the latter will only prompt on cash sales with a customer account/name attached.
  5. Click the checkmark button, then Save.
Once the above steps have been completed, Retailer will prompt for a phone number when processing sales, and customers will receive a texted receipt of their purchase if a number is entered.  If a receipt is re-printed, you will also be asked if you wish to re-send the SMS.
You can view the recent history of receipts being sent by Slyp by going to Tasks -> Slyp Queue Manager

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