This is for Newsagencies Only

For Retailer to work with XChangeIT, the following requirements need to be met:
  • XChangeIT must be installed and running, preferably on the MAIN computer.
    Contact XChangeIT on 1300 551 212 for assistance on installing XChangeIT.
  • You must have an active Internet connection.
  • The POS computers must have the C: drive of MAIN mapped as the N: drive.

Once those requirements have been met, the steps below will explain how to set up Retailer for XChangeIT.

Main Computer

  1. Open the XChangeIT Client Link program.
    • Click on the Configuration tab.
    • Write down the directories for Source In and Source Out.
    • Close the XChangeIT Client Link program.
  2. Open Retailer.
    • Click on Setup -> EDI from the main screen.
    • Click on the blue arrows until you get to XCHANGEIT
    • In The EDI files are stored on which drive, choose C:\ FIXED DRIVE.
    • Click on the yellow folder graphic next to Intray and navigate to the same directory as XChangeIT's Source In.
    • Click on the yellow folder graphic next to Outtray and navigate to the same directory as XChangeIT's Source Out.
    • Click on the Utilities tab.
    • Tick Enable This EDI System.
    • Click Save and Close. 

POS/Terminal Computers

POS computers must have the C: drive of MAIN mapped as the N: drive. Click HERE to learn more.
  1. Open Retailer.
    • Click on Setup -> EDI from the main screen.
    • Click on the blue arrows until you get to XCHANGEIT
    • In The EDI files are stored on which drive, choose N:\ NETWORK DRIVE.
    • Click on the yellow folder graphic next to Intray and navigate to the same directory as XChangeIT's Source In.
    • Click on the yellow folder graphic next to Outtray and navigate to the same directory as XChangeIT's Source Out.
    • Click Save and Close. 

Common Problems

Problem 1: I am connected to the internet but I still haven't received today's invoices.
Solution: It is possible that you haven't set up the XchangeIT directories properly. Please follow the instructions above and ensure that they are correct.
Additionally, you can also manually download files through the XChangeIT Client Link. For more information about this, contact XchangeIT on 1300 551 212.

Problem 2: I am told that I am not sending any sales information back to the publishers.
Solution: There will be a problem with the upload directories being set correctly. Check the settings above (in particular the POS/terminal settings) ensuring that they are correct. 

Problem 3: My internet connection is down and I cannot log on to download my files.
Solution: Try later. You also could reboot your computer and then try. Be sure to check that your modem is turned on and connected correctly. If these checks fail, you'll probably have to enter the invoices manually.