Server Mapping Options Not Set

This is for Newsagencies Only

When using an EDI system such as XchangeIT, all the client/slave computers need to be able to access the C: drive on the server/main computer to import invoices from and send returns to. This is done by creating a shortcut to the drive through a process called mapping.

If this has not been set up or fails to map, one of the following error messages will appear when starting Retailer:

Server Mapping Options have not been setup. To enter these settings, go to Setup -> System -> General; otherwise, you may not be able to access EDI files or create Sales files.

If necessary, click the Advice Sheet button for help on checking your Network settings and then try running Retailer again

Unable to map \\main\c to N:\ drive. You may not be able to access EDI files or create Sales files.

Please click the Advice Sheet button for help on checking your Network settings and then try running Retailer again

Requirements

• All Computers need to be on a Private Network
  
• C: drive on server/main is shared with full permissions.
  
• The server/main needs to have a user setup with the same username and password of each client/slave machine.
  For example: On POS1, if the username was POS01 with a password of 1111 and on POS2, the username was POS02 with a password of 2222. These same users and passwords need to be set up on server/main.
• If the usernames do not have a password, the server/main needs to be configured to allow blank passwords.

Configure Mapping in Retailer

1. On the affected computer, launch RetailerV3 Backup.
2. Click on Settings -> Database Settings.
3. Take note of what is typed in Server IP or Name.
   
4. Click Close and then launch RetailerV3.
5. On the top menu bar of Retailer, click on Setup -> System.
6. Click on the tab labelled General.
7. In the Server Mapping Options section at the bottom:
• In Server Path at the bottom of the screen, type \\...\c, with ... being the Server IP or Name from step 3.
  For example, this may be \\MAIN\C.
• In the Drive Letter select N.
  
8. Click Save.

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