You will need to be using Retailer 3.0.1 or later to use epay
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Account
Even if you previously had epay through Ezipass, you will need to sign up with epay.
Click here to register for epay: https://signup.epayworldwide.com.au/#/product-information
You will need to choose >New retailer>Pos Providers>Tower Systems and follow the prompts to finalise the application.
Tower customers won’t be charged for terminal fees. Please email epayausales@epayworldwide.com.au for fee related inquires.
Minimum transaction: minimum transaction volume is aligned with the terminal rental fee and has no impact to integrated Tower retailers, and no penalty fee as such.
Setup
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- From the main screen of Retailer, go to Setup > Third Party >Epay Settings.
- Enter in the Username, Password and Terminal ID from the Zip file epay sent you.
NOTE: Only type the details the are provided in the excel speadsheet - Choose currency - AUD for Australia, NZD for New Zealand.
- In Import Department and Import Category, choose the department and category for the epay products that will import.
- Click Save.
- Click Import Product File (only if this was not already done on a different computer).
- Once import is finished, click Close.
- For additional computers goto Setup > Third Party > Epay setup. Enter the terminal ID and click Save then Close.
Adding button in Point of sale
In Point of Sale screen, you can access epay with the keyboard shortcut [CTRL] + E or with a button.
To add a button:
- Open Point of Sale.
- Click on the cog (gear button) on the top right.
- Click Edit at the bottom.
- Click on the button you want to make the epay button.
- In Button Type, select Action.
- In Action Type, select epay.
- Click on the cog (gear button) on the top right.
- Click Save.
Testing
epay has requested that as part of the setup process you sell and then refund a $15 Optus voucher to confirm epay is working correctly.
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- Go into Point of Sale.
- Open epay, click the POS button (if already setup) or use the shortcut [CTRL] + E.
- Choose Prepaid mobile, then Optus.
- Choose $15 Optus voucher.
- Click End Sale.
NOTE: If you receive an error that says AUTHENTICATION FAILED go back to setup > epay setup and check you typed the Username, Password and Terminal ID correctly. If you still get the error call epay. - Click on Previous Sales or press F3 on the keyboard.
- Select the sale with the $15 Optus voucher.
- Click Refund.
- End the sale.
- A receipt should print with information about the sale and a message "This refund has been successfully processed".