Setting Up CAS PDN Weighing Scales with Retailer

Setting Up CAS PDN Weighing Scales with Retailer

Retailer can integrate with the CAS PDN scales, allowing stock items that require a weight when sold to be accurately weighed when scanned from the point of sale.

Hardware Setup

  1. Ensure that your CAS scale is properly connected to your computer. The cable connection should be a USB Type-B cable.
  2. Windows should automatically install the required driver.
  3. Open the Device Manager by pressing the Windows key + R, then type devmgmt.msc and press Enter. Alternatively, you can right-click the Windows icon on the taskbar and select Device Manager.
  4. Inside the Device Manager, look for Ports (COM & LPT) in the list and double-click it to expand the list.
  5. Note down what COM port your USB Serial Port is set to. E.g. COM4.

Retailer Requirements

  1. Confirm that your account has access to the Scales module. You can check this from the main screen of Retailer, click Help -> Register.
    Note: If the Scales module is not ticked, you will need to contact our help desk to enable it.
  2. Ensure that you are on at least Retailer version 3.4.2 to access the CAS model option with the scales integration.

Retailer Settings

  1. From the main screen of Retailer, click on Setup -> Point of Sale -> Terminals -> Third Party Integration.
  2. Under Scales Attached, tick the Enabled tickbox.
  3. Name: Select the correct COM port. E.g COM4.
  4. Protocol: ECR Type #2
  5. BaudRate: 9600
  6. Data Bits: 7
  7. Stop Bits: 1
  8. Parity: Even
  9. Click Save.
  10. Press the Test button to confirm your scales integration is set up correctly.
    Note: It will return a weight value if there is a connection, otherwise it will return a timeout message instead.

Using Weighing Scales with Retailer

You must configure your stock items to require a weight when sold. For instructions on how to do this, check our Selling Items by Weight advice sheet.