This article outlines the requirements for Remote Desktop Connections to work.
Tower Systems Support does not cover setting up or configuring Remote Desktop Connections. Any support for Remote Desktop Connections are billable as it is beyond the scope of Tower Systems Support.
On The Server/MAIN Computer (Main Store)
- Windows Server-based operating system with appropriate number of terminal services licenses
- Set up usernames for each computer/user that will connect remotely
- A static local IP address
- Enable option to allow remote connections
- Allow remote connection for the particular users
On The Router (Main Store)
- A static global IP address or a dynamic DNS address
- Port forwarding configured with the server/MAIN's IP address
On The Client/POS Computers (Remote Store)
- Create a Remote Desktop Connection using:
- Main store's global IP address or dynamic DNS address
- Username and password on the server/MAIN computer
- Allow printers and drives through the connection
- (Optional) Set to remember credentials (username/password)
- (Optional) Save a shortcut to the connection on the Desktop