Audio Transcript
0:00 Let's install retailer. So we're going to go to the Tower Systems website. So I've got Microsoft Edge here. It's towersystems.com au.
0:14 Over here under right, we've got sign in. Now your username and password was provided to you in a welcome letter from Natasha Assetta.
0:23 So if we click here here's my welcome letter and you're looking for your username and password down here. So you need those passwords and they go here.
0:39 Now a little hint, they're not case sensitive. Tell it you're not a robot. And log in. And if we scroll down just a little bit or look past my head out there is a downloads button here.
0:54 So we click on downloads here on the left and you'll always find the latest version of Retailer here. So we're going to click on that and that will start to download.
1:11 So there's the download all done. So we're going to click on open file. Now this is my user account control. I left it on, so I'm just going to say yes, you have to say yes to this for it to work.
1:27 I'm just going to minimize the webpage so we have a clearer picture. So we click on next,
1:33 We click on Next, next. Again, it's always next, next, next. With your first install, the options may change depending on how your setup is if you're a multi store customer or something like that.
1:52 So here's the important question. We're on our server right now. So the answer is yes. If you're installing retailer on a second or a third machine, you'd answer no at this point.
2:06 We now need to select where the data files should be located. Now what you do is you scroll down until you find, generally it's called local disc or it's got C in brackets.
2:15 Sometimes it's called OS, but the C in brackets is the one thing that always stays the same. So we want to open up that path.
2:21 So we click on the arrow, we then click on the arrow for the tower folder and the retailer folder. And then we click on the data folder.
2:32 Now the reason we do that is because if there is an issue where, or you need help with us to look for your data or something like that, we want to always find it in the same place.
2:40 So make sure you open up wherever the C drive letter is. So we open that one. We then open up the tower folder, the retailer folder, click on data and click okay.
2:53 Now it's saying there's no retailer data found. That's because it's looking to see if there is tables there yet. And that's fine.
2:58 Just click okay, pass those errors. And we say yes or okay to this prompt because we want to create a blank new data location.
3:07 If you did choose the wrong spot, you can select another one Again, click okay to this error. All of these errors that you're seeing right now are normal as a part of the installation process, so don't panic.
3:31 There we have it. So we click finish. Now we're going to open retailer for the first time.
3:40 So we're going to open up Retailer, which is the yellow icon. This screen here is normal. Tick show management warnings. Click next and click finish and then say yes.
4:04 And we're going to open it up one more time to get through the usual starting up processes of opening retailer for the first time.
4:15 Now it asks for username and password. Once again, that's the same username and password we saw here. So we get those same details.
4:30 Now, normally we see another window, which has some registration details in there. If you don't get that, it's okay.
4:36 Just close Retailer and reopen it.
4:41 And we need this error. So we're going to click okay. So to resolve that particular error we go to Retailer V3 Backup, the blue R icon.
4:53 We click on Check Tables here on the left hand side and we click on start. We let that run through.
5:05 I will mention that these errors and issues are only relevant to when you're first installing Retailer on the server computer.
5:12 Okay. So it's not going to happen on every single machine, it's just a one off thing. So now we click on close and we close this and we're ready to open retailer and it's ready to rock and roll and get into the next thing. That's Retailer opened and installed.