Gift Voucher Management

Gift Voucher Management

The Gift Voucher Management screen allows you to search for and manage gift voucher that you have issued in the past.

To access the Gift Voucher Management screen, on the top menu bar of Retailer, click on Setup -> Vouchers -> Gift Vouchers.

Searching for Gift Vouchers

  1. In the Search Voucher section on the top-left, enter any combination of the following criteria:
    • Customer No.
      Click on the customers icon or press [Enter] on your keyboard to access the Find Customer Screen.
    • Date Issued
      Type in the date in DD/MM/YYYY format or click on the drop-down box to select it from the calendar.
    • Barcode / Sale Stamp
      Scan or enter in the gift voucher barcode or the barcode/sale stamp of the sale receipt.
    • Sender / Recipient
                Type in the name of the Sender or Recipient of the gift voucher.
  2. Click Search.
    All gift vouchers that match your criteria will be displayed.

Managing Gift Vouchers

Once you've found the particular gift voucher, you can perform the following actions:

  1. Cancel the gift voucher.
    • Click on the particular gift voucher and then click on the Cancel Voucher button.
      Click Yes to confirm cancelling the gift voucher.
      NOTE: Only unredeemed gift vouchers can be cancelled.
  2. Cancel and re-issue the gift voucher.
    • Click on the particular gift voucher and then click on the Cancel and Issue Voucher button.
      Click Yes to confirm cancelling and re-issuing the gift voucher.
      Then, scan or enter in the new gift voucher barcode.
  3. Change the expiry date of the gift voucher.
    • Click on the particular gift voucher and then click on the Change Expiry Date button.
      Click Yes to confirm changing the expiry date.
      Select the new expiry date and click OK.
  4. Re-print the gift voucher.
    • Select the particular gift voucher and then click on the Print button.
      The gift voucher will be re-printed.

    • Related Articles

    • Check Gift/Loyalty Card number for Card Printer/Supplier

      How to check Gift Voucher/Card number Click on Reports at the top (Retailer main screen). Click on Sales Reports. Click on Gift Voucher Report. Put in a Start Date of a few months before the current date, to cover the period when a Gift Card was last ...

    • Gift Voucher Report

      The Gift Voucher Report lets you find all Gift Vouchers which are still active or have been redeemed between a particular date range. Generating the Report From the main screen of Retailer, click on Reports -> Sales Reports -> Gift Voucher Reports. ...

    • Redeeming A Gift Voucher / Card

      In Retailer you can redeem gift vouchers / gift cards in one of two ways: Scanned as part of the sale OR Scanned after entering an amount in Payment Details screen Scanned as Part of the Sale This method can only be used when you enter items into the ...

    • How to Sell a Gift Voucher / Card

      Click HERE to learn more about setting up Gift Vouchers / Cards.  Selling Gift Vouchers From the Point of Sale screen: On the keyboard, press [Ctrl]+[G]. Click on the on-screen button. If you do not have a gift voucher button, click HERE for a guide ...

    • How to Check the Balance of a Gift Voucher

      Check Gift Voucher Balance Press [ALT]+[T] from anywhere in Retailer and scan the barcode of the gift voucher. You can also type in the gift voucher's barcode and then press [Enter]. The history of the gift voucher will be shown.