Gift Voucher Management
The Gift Voucher Management screen allows you to search for and manage gift voucher that you have issued in the past.
To access the Gift Voucher Management screen, on the top menu bar of Retailer, click on Setup -> Vouchers -> Gift Vouchers.
Searching for Gift Vouchers
- In the Search Voucher section on the top-left, enter any combination of the following criteria:
- Customer No.
Click on the customers icon or press [Enter] on your keyboard to access the Find Customer Screen. - Date Issued
Type in the date in DD/MM/YYYY format or click on the drop-down box to select it from the calendar. - Barcode / Sale Stamp
Scan or enter in the gift voucher barcode or the barcode/sale stamp of the sale receipt. - Sender / Recipient
Type in the name of the Sender or Recipient of the gift voucher. - Customer No.
- Click Search.
All gift vouchers that match your criteria will be displayed.
If a Voucher is not linked to a Customer Profile, it can be linked from the Previous Sales screen.
Note the Sale Stamp the Voucher was issued in, Search for the Sale Stamp in Previous Sales, Right Click the sale and click Assign Sale to Customer
Managing Gift Vouchers
Once you've found the particular gift voucher, you can perform the following actions:
- Cancel the gift voucher.
- Click on the particular gift voucher and then click on the Cancel Voucher button.
Click Yes to confirm cancelling the gift voucher.
NOTE: Only unredeemed gift vouchers can be cancelled.
- Click on the particular gift voucher and then click on the Cancel Voucher button.
- Cancel and re-issue the gift voucher.
- Click on the particular gift voucher and then click on the Cancel and Issue Voucher button.
Click Yes to confirm cancelling and re-issuing the gift voucher.
Then, scan or enter in the new gift voucher barcode.
- Click on the particular gift voucher and then click on the Cancel and Issue Voucher button.
- Change the expiry date of the gift voucher.
- Click on the particular gift voucher and then click on the Change Expiry Date button.
Click Yes to confirm changing the expiry date.
Select the new expiry date and click OK.
- Click on the particular gift voucher and then click on the Change Expiry Date button.
- Re-print the gift voucher.
- Select the particular gift voucher and then click on the Print button.
The gift voucher will be re-printed.
- Select the particular gift voucher and then click on the Print button.
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