How to Delete a Previous Sale

Sales can be delete through the Previous Sales screen, though most businesses would do well to have this password protected.

Click HERE for more information on how to password protect areas

Deleting Sales from the Previous Sales Screen

When viewing sales in the Previous Sales screen, first select the sale you wish to delete by clicking on it. A highlight will appear on that sale.

You can then click the Delete button on the bottom left.

This will bring up another screen to confirm the sale being deleted, showing the items on that sale. It may ask for a password (consult the store owner or manager on the password).

Click Delete Sale there, and it will show a screen asking for confirmation.

Click Yes to proceed, and it will ask for your Staff Initials. Enter the initials and finish the process to delete the sale.

Deleting Sales from the Customer Screen

If you are viewing a Customer's transaction history in the Customer Screen, you can right-click a sale and then click Open Previous Sales Screen. This will open that sale in Previous Sales - from there, follow the instructions above to delete the transaction.

• Related Articles

• Refunding a Sale

  We have a video guide on setting up and doing refunds in Retailer - ? Point Of Sale - Refunds, No Sales, Previous Sales Using the Previous Sales Screen or a Receipt In Retailer there is an option in Point of Sale that allows you to refund a ...

• How to Use Layby Prepayment on an Existing Layby

  Layby prepayments can only be applied to new laybys. If a layby prepayment has been processed by mistake, you can follow the steps below to refund the layby prepayment and apply the value onto an existing layby instead. Create a new layby for the ...

• Adding / Removing Money From The Till As A No Sale

  We have a video guide on how to use the No Sale function - ? Point Of Sale - Refunds, No Sales, Previous Sales During the day, you may need to either add or remove money from the till. This can be for a variety of reasons, eg. petty cash expense, ...

• RoamV2 - Sales History

  The Sales History shows previous sales performed on Roam. Access Sales History From your Roam POS screen click on the hamburger menu button ☰ in the top left corner. In the menu sidebar, click Sales History Use the Search box at the top of the Sales ...

• Adding Notes to Items in a Sale

  Starting from Retailer 3.3.2, you can now add notes to individual line items in the POS screen. These notes will appear in the POS screen, and can be viewed or hidden with the '+' / '-' icon next to each item. Notes added to items will also appear on ...