This article is only relevant if you have a manual web store link. If you use TWC with Shopify / Woo / Magento, follow the steps HERE.

To configure Web Store FTP and email settings, access the WEB STORE EDI System through:
  • In Tasks -> Web Store Import/Export, click on FTP Options and then Setup
    OR
  • In Setup -> EDI, use the blue arrow buttons to browse to the EDI system called WEB STORE

Configuring FTP Settings

  1. In the EDI Setup screen for WEB STORE, click on the File Transfer tab.
  2. In Files are to be sent and received by, select Tower FTP.
  3. Click on FTP Settings.
  4. Enter the details of the FTP server. Contact your administrator/hosting company for these details.
  5. Click Save.

Configuring Email Settings

  1. In the EDI Setup screen for WEB STORE, click on the File Transfer tab.
  2. In Files are to be sent and received by, select Tower Email.
  3. Click on Email Settings.
  4. Enter the details of your email server. Contact your administrator/hosting company for these details.
  5. Click Save.