Changing Customer / Subagent Order Quantities During Invoice Arrival
Enable The Confirm Orders Screen
- On the main screen of Retailer, click on Stock -> Invoice Arrivals.
- Enter/Select the particular supplier from the drop-down box. Press [Tab].
- In the Arrivals Settings section on the right, make sure that the Don't Show Confirm Orders option is NOT ticked.
- Continue through the arrivals process.
Changing the Quantities on Arrival
- After arriving each item linked to a customer/subagent order, the Confirm Orders screen will appear:
- For subagent orders:
- The Recommended amount cannot be changed. This is based on the Recommendation settings for the subagent. Click HERE for more information on recommendations.
- The Required quantity cannot be changed. This is based on the current Standing Order quantity. To change this, you will need to change the quantity on the standing order.
- You can change the Provide quantity to change the amount that is to be delivered and subsequently charged to the subagent for the current week.
- You can change the Standing Order Qty to change the amount that is to be delivered and subsequently charged to the subagent for the future weeks.
- For customer orders:
- The Required quantity cannot be changed. This based on the quantity on the customer's order. To change this, you will need to change the quantity on the customer's order.
- You can change the Provide quantity to change the amount that is to be delivered and subsequently charged to the customer.
- You can tick Place on Backorder to create a backorder for the customer that can then be arrived on a future date.
- The Uncollected Putaways quantity shows you how many putaways the customer has for that title.
- You can tick Stop Title to create a stop for the customer immediately. The customer will not be charged for any orders starting from the current date.
- If you only want this screen to appear when insufficient stock is received, you can tick the Only show this screen if insufficient Stock received tickbox.
- Click OK.
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