We have a video guide on arriving a sent order created from Orders Maintenance in Retailer - 🎬 Invoice Arrivals - Receiving Stock Based on Supplier Orders

Arriving a Sent Order Through an Invoice

1. From the main screen of Retailer, click on Stock → Invoice Arrivals.
2. Arrive the invoice that has the item on it as you normally would. Click HERE to learn more about arriving invoices.
3. When the item is arrived, a screen will pop up indicating that the item is on an order.
4. Click Yes to confirm.
   
5. In the Orders Arrival screen that appears:
• Check and enter the Invoice Number, Freight Charge and Staff Member.
  Note: If the Invoice Number entered already exists, the order will arrive these items and add them to that invoice instead of creating a new one.
• Change the Arrival Cost and Arrival Retail, if required.
• Enter the Quantity Arrived. Alternatively, click on Arrive All Quantities to arrive all items on the order.
• Click Save and Close.
  
6. Continue arriving the invoice.

Arriving a Sent Order Manually

1. From the main screen of Retailer, click on Stock → Invoice Arrivals.
2. Click on Arrive Order.
   
3. Select the sent order and click OK.
4. The Orders Arrival screen will appear.
5. Check the Invoice Number, Freight Charge and Staff Member.
6. Change the Arrival Cost and Arrival Retail, if required.
7. Enter the Quantity Arrived. Alternatively, click on Fill Qty Arrived to arrive all items on the drder.
8. Click Save and Close.
9. An invoice will be arrived based on the details entered.
   

Partially Arriving an Order

1. Access the Orders Arrival using one of the methods above.
2. Enter the Quantity Arrived.
   
1. If the Quantity Arrived is less than the Quantity Ordered, the item's Arrived Status will be a turquoise colour.
   
3. Click Save and Close.
   
4. You will be prompted to re-order the remaining items. Click Yes if you want to add the un-arrived items on another order.
   
1. If those items are on a Special Customer Order, you need to click Yes if you want them fulfilled in a future arrival.
   
5. Next, select the type of order that you want add the items to. Select from the following options and click OK:
   • Add to a new order and set the status to Pending  - Creates a new order with a status of Pending.
   • Add to a new order and set the status to Sent  - Creates a new order with a status of Sent.
   • Add to existing order for this supplier  - Add the items to an existing order of the same supplier.
     
   • If there are multiple orders for the same supplier, another screen will appear from which you can select the intended order.
     
6. Another screen will then appear confirming the order number that the items have been added to.