We have a video guide on arriving a sent order created from Orders Maintenance in Retailer - 🎬 Invoice Arrivals - Receiving Stock Based on Supplier Orders

Arriving a Sent Order Through an Invoice

1. From the main screen of Retailer, click on  Stock  ->  Invoice Arrivals .
2. Arrive the invoice that has the item on it as you normally would. Click  HERE  to learn more about arriving invoices.
3. When the item is arrived, a screen will pop up indicating that the item is on an order.
4. Click  Yes  to confirm.
   
5. In the Orders Arrival screen that appears:
• Check and enter the  Invoice Number ,  Freight Charge  and  Staff Member .
  Note: If the Invoice Number entered already exists, the order will arrive these items and add them to that invoice instead of creating a new one.
• Change the  Arrival Cost  and  Arrival Retail , if required.
• Enter the  Quantity Arrived . Alternatively, click on  Arrive All Quantities  to arrive all items on the order.
• Click  Save  and  Close .
  
6. Continue arriving the invoice.

Arriving a Sent Order Manually

1. From the main screen of Retailer, click on  Stock  ->  Invoice Arrivals .
2. Click on  Arrive Order .
   
3. Select the order and click  OK .
4. The Orders Arrival screen will appear.
5. Check the  Invoice Number ,  Freight Charge  and  Staff Member .
6. Change the  Arrival Cost  and  Arrival Retail , if required.
7. Enter the  Quantity Arrived . Alternatively, click on  Fill Qty Arrived  to arrive all items on the Order.
8. Click  Save  and  Close .
9. An invoice will be arrived based on the details entered.
   

Partially Arriving an Order

1. Access the Orders Arrival using one of the methods above.
2. Enter the  Quantity Arrived .
   If the Quantity Arrived is less than the Quantity Ordered, the item's Arrived Status will be a turquoise colour.
3. Click  Save  and  Close .
   
4. You will be prompted to re-order the remaining items. Click  Yes  if you want to add the un-arrived items on another order.
   If those items are on a Special Customer Order, you need to click  Yes  if you want them fulfilled in a future arrival.
   
5. Next, select the type of order that you want add the items to.
   
   Select from the following options and click OK:
   
   • Add to a new order and set the status to Pending  - Creates a new order with a status of Pending.
   • Add to a new order and set the status to Sent  - Creates a new order with a status of Sent.
   • Add to existing order for this supplier  - Add the items to an existing order of the same supplier.
     If there are multiple orders for the same supplier, another screen will appear from which you can select the intended order.
     
6. Another screen will then appear confirming the order number that the items have been added to.