Adding or Removing stock from Webstore

Adding or Removing stock from Webstore

This advice relates to Retailer systems using the Tower Web Connect (TWC) link to connect to Shopify, WooCommerce, and Magento websites. 

It is recommended that you update the other details of the product before sending it across to the webstore. E.g. update the Web Description, set up variants, add images
🎬 Using Stock Manager To Find Stock Items Missing Essential Webstore Data

Via Stock Screen for individual updates

Adding stock to webstore

  1. From the main screen of Retailer, go to the Stock screen.
  2. Click on the magnifying glass on the bottom.
  3. Search for the stock item and click  OK.
  4. Tick  Webstore Item  and click  Save.

Removing stock from webstore

  1. From the main screen of Retailer, go to the Stock screen.
  2. Click on the magnifying glass on the bottom.
  3. Search for the stock item and click OK.
  4. Untick Webstore Item and click Save.

Via Stock Manager for bulk updates

Use Stock Manager to tick or untick Webstore Item on multiple items at the same time. Click the advice sheet below for steps on how to do that.
Making Bulk Changes Through Stock Manager

Pushing a manual sync (Helpful for major stock updates)

In addition to stock item updates following changes, your webstore stock list is scheduled to be updated by end of day (within 24hrs)
If you want to force the stock to be added/removed faster, complete the additional steps below.
  1. From the main screen of Retailer, click on Tasks ->Weblink Full Sync, then click Yes. 
    (For versions of Retailer older than 3.2.4, click Tasks -> Web store Import/Export, then click on Weblink Sync.)
  2. Wait at least 5 mins.
  3. Login to Tower Web Connect https://twc.towersystems.com.au/
    (Also accessible via our website https://www.towersystems.com.au/login.html)
  4. Select your webstore link.
  5. Click on the Syncs tab.
  6. Then, click Create full sync.
    The time the stock takes to be added/removed will depend on the number of items on the store.

Individual item syncs

The Tower Web Connect link can also be used to sync individual products onto the website, as long as this product has been synced to the website previously.
  1. Login to Tower Web Connect https://twc.towersystems.com.au/
    (Also accessible via our website https://www.towersystems.com.au/login.html)
  2. Select your webstore link.
  3. Click on the Resources tab.
  4. Type or copy in the Barcode of the product in the box with the magnifying glass, labelled 'Filter resources'. Press [Enter] on the keyboard.
  5. In the results that appear, on the line for the product, click the Actions button to the right with the arrow on it.
  6. Select Sync Resource, and a screen will appear showing the last time it synced. Click Start to sync it.
    You can view the details of the product before syncing, by selecting View Data in the Actions button.
If the sync does not appear to update the product on the website, the data may need to be pushed from Retailer. In that case, follow the steps for a full manual sync above.

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