Adding / Editing Reasons for Refunds
Through Point of Sale
- In the Point of Sale screen, process a refund.
For instructions on processing a refund, click HERE. - When the Reason For Refund screen appears, press [Insert] on your keyboard.
- Enter a description for the refund reason.
- Click OK.
Through General Setup
- On the top menu bar of Retailer, click on Setup -> General.
- On the top-left, click on No Sale / Refund.
- Under the refund section, click on the Add button.
- Type in a reason for refunds.
- Continue adding as required and click Save when you are finished.
- When processing a refund, you will then be able to select from one of those reasons.
Click HERE for more information on processing a refund sale. Refund Reasons can be turned off in Setup -> System -> General. Untick Refunds Require Reason
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