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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Barcode / Label Manager - Troubleshooting
This guide provides technical solutions for problems with printing labels in Barcode or Label Manager, whether they are system errors, hardware failures, or barcode calibration issues. If your barcodes' lines are printing too wide, the printer driver ...Barcode Manager - Printing Guide
Once labels are queued, the Barcode Manager serves as your central control hub for reviewing, filtering, and executing the final printing. See Barcode Manager - Queuing Guide for details on how to queue up the labels. Access Barcode Manager from the ...Barcode Manager - Queuing Guide
This guide covers different methods for sending stock items to the print queue in Barcode Manager. Items remain in the queue until you are ready to print and manually clear them. Manual & Single Item Queuing These methods may be used for quick ...Barcode Manager - Setup & Configuration Guide
This guide covers the initial setup with terminal activation, default label styling, and the critical "Print on Arrival" automation logic for Barcode Manager which is the main tool for printing barcode labels, onto A4 label sheets and label printers ...Accessibility Options in Knowledge Base
Everyone reads and uses web pages differently. Some people may have visual, physical, or other accessibility needs, and we want our Knowledge Base to work well for everyone. To make the advice sheets easier to read, each page includes Accessibility ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing the attached Henderson Greetings stock file. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. The stock file attached here is in a .CSV format. If ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...Best Practice for Stocktaking
This advice below is about the best business approach to undertaking a stocktake. For information on how to actually use the software for stocktaking, click HERE Use the Latest Version of Retailer Please ensure you have the latest version of Retailer ...