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Advice Sheets & ArticlesRetailer Update Notes
Retailer Update NotesOur Procedures & Processes
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Common QuestionsQuick Fix
Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
First Start-Up of your Tower Systems Computer
Thank you for purchasing a computer from Tower Systems. To help your installation go smoothly and avoid delays, please complete the steps below before your scheduled installation time. Because your new computer has never been turned on, Windows needs ...Missing Magazine & Putaway Barcodes
Target: Newsagencies Only This guide covers what to do when magazine labels and Customer Putaway labels are missing from the Barcode Manager. Standard Magazine Barcodes are Missing Magazine labels are usually missing for 2 reasons. It's not on an ...NielsenIQ BookData
Retailer can integrate with NielsenIQ BookData to import product information from their database. This can streamline the process of creating a Book Stock Item. Setup API details Contact Nielsen Contact NielsenIQ BookData to request a Username and ...Bowker Book Data
Retailer can integrate with Bowker Book Data to import product information from their database. This can streamline the process of creating a Book Stock Item. Setup API details Contact Bowker Contact Bowker Book Data to request a Username and ...Customer Statements - Printing, and Emailing Statements
This guide covers the operational side of statements: how to safely generate them, how to handle bulk vs. individual requests, and how to manage email outputs and attachments. We have a video guide on how to generate customer statements for your ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing the attached Henderson Greetings stock file. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. The stock file attached here is in a .CSV format. If ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...Best Practice for Stocktaking
This advice below is about the best business approach to undertaking a stocktake. For information on how to actually use the software for stocktaking, click HERE Use the Latest Version of Retailer Please ensure you have the latest version of Retailer ...