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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Stock Enquiry Alt+T screen
The Stock Enquiry screen can be used to lookup the details of a stock item. It can be opened from any screen in Retailer by pressing ALT+T on the keyboard. Press ALT+T on the keyboard. In the Stock Enquiry box, scan a barcode, type a PLU or press ...Fuel Levy Surcharge
As recently announced in the Customer Email, we have received a significant number of requests to introduce a fuel levy feature within the software. This feature is under development. This article serves as a guide to the options available today in ...Best Practice Advice for Suppliers in Formatting Invoices for Easy AI Import into the Tower Systems Retailer Software
This advice has been written for you to share with suppliers, to encourage them to provide you with invoices that can be easily loaded directly into your Tower Systems Retailer software without you having to enter invoices manually. Invoices need to ...Using AI to Analyse Your Reports
The Retailer software can send your Retailer reports for AI insights using the new AI Analysis button, available in version 3.4.4.0+ of the software. The integration includes an in-built prompt to analyse Retailer's reports, using the related KB ...Store Comparison Report
This report allows you to compare the sales of two stores on a per-department basis over a set date range, and shows the variance between them. The report is only available for Multi-store sites, and only viewable if the store is set as a Master ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing the attached Henderson Greetings stock file. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. The stock file attached here is in a .CSV format. If ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...Best Practice for Stocktaking
This advice below is about the best business approach to undertaking a stocktake. For information on how to actually use the software for stocktaking, click HERE Use the Latest Version of Retailer Please ensure you have the latest version of Retailer ...