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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Inactive Staff member
Staff members that were previously setup in the system may leave the business for various reasons. When this happens, you can either delete the staff account or make the account inactive. Deleting the staff account means that all records pertaining ...Spellcheck in Retailer
New to Retailer 3.4.3, Retailer will now check spelling on Text Entry fields. Words not recognised by the dictionary will be underlined Red. There is also an AutoCorrect feature to automatically fix typo mistakes. Enforce Spelling Check on Save With ...Running Retailer on Snapdragon / ARM processors
Many tablets and some new laptops are now using ARM processors (often branded as Snapdragon) instead of x64 processors (Intel, AMD) that are found in desktop computers. These new processors can have compatibility issues with some software. To the ...Stocktake Discrepancy Report
The Stocktake Discrepancy Report will show stock items counted in a Stocktake or items counted in any Stocktake within a Date Range. The Report will show any discrepancies between the counted value before and after the Stocktake. Access the Report ...Bulk/Mass email to customers from Retailer
In Retailer, there are ways of sending out different types of emails in bulk to customers, for specific areas. While there isn't a way to send out a generic email notification to all customers, emails can be sent out in the following areas in bulk: ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing a Henderson Greetings stock file. The stock file is embedded in this article. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. Saving the Stock File ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...Performing A Custom Stocktake
The instructions below are intended for stocktaking in Retailer 2.6.1 or later. If you are running a version older than this, click HERE for instructions on updating to the latest version. Before following the instructions on this article, it is ...