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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Sign in to Tower Systems website and Retailer (MFA)
When going to the Tower Systems website, or opening up Retailer, you need to sign in using your Tower Systems username and password. The sign in process includes Multi Factor Authentication (MFA) which, by default, will email a code to your email ...Customer Debtors Dashboard
New in Retailer 2605.1! The Customer Debtors Dashboard gives a retailer a single screen with critical information to assist in managing customer debt. The important information includes how overdue debts are, and which accounts might be a problem. ...Retailer 2605.1 Update Notes
New Features New Look – Refreshed Icons and Version Numbering Retailer has a fresh new look. We've simplified your desktop — you'll now see just two icons: Retailer and Retailer Backup. The icons have been refreshed as part of a broader visual update ...Surcharge & Levy Manager
New to 2605.1, the Surcharge & Levy Manager allows for multiple automatic surcharges to be applied to transactions performed in Retailer, based on various criteria. This can be used for Fuel and Environmental levies, After Hours or Call Out fees and ...Customer Purchase History
New to Retailer 2604.1, the Customer Purchase History screen shows products previously purchased by a customer. It can also be used to add previous items to the current sale/quote for purchasing again. The Customer Purchase History screen can be ...
Popular Articles
Importing a Henderson Greetings Stock File
This is the advice for importing the attached Henderson Greetings stock file. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. The stock file attached here is in a .CSV format. If ...Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Lotto Setup - New Product: Weekday Windfall
This advice is written for users who are already utilising Terminal Connect; linking your Lotto Transactions with Retailer If you do not currently use Terminal Connect, please see the following Advice Sheets 1. Lotto Barcode and Wallet Setup 2. ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...