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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
What hardware do I need for Tower Systems, and does Tower Systems supply it?
Audience: Prospective customers who want to evaluate Tower Systems point of sale (POS) software. A Tower Systems POS setup typically uses a Windows PC, a receipt printer, a barcode scanner, a cash drawer, and an EFTPOS terminal, with extras such as a ...Is support included in the Tower Systems rental or subscription?
Audience: Prospective and current Tower Systems point of sale (POS) software customers. Yes. Support is included in the Tower Systems rental or subscription, with no additional support fee. Support covers one-on-one human phone support, email ...How does Tower Systems get me set up, and how soon can I start trading?
Audience: Prospective customers who want to evaluate Tower Systems point of sale (POS) software. After you decide to go ahead, Tower Systems installs your software remotely, trains your team, and helps you start trading. We call this process ...If I switch to Tower Systems from other software, can I bring my data across?
Audience: Prospective customers who want to evaluate Tower Systems point of sale (POS) software. In most cases, yes. Tower Systems can bring your data across if you are able to export it from your current system and it is in a form we can load. The ...Is a free trial or demo version of Tower Systems POS software available?
Audience: Prospective customers who want to evaluate Tower Systems point of sale (POS) software. Tower Systems does not offer a free trial or a self-serve demo version of its POS software that you download and configure yourself. Instead, we provide ...
Popular Articles
Importing a Henderson Greetings Stock File
This is the advice for importing the attached Henderson Greetings stock file. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. The stock file attached here is in a .CSV format. If ...Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Lotto Setup - New Product: Weekday Windfall
This advice is written for users who are already utilising Terminal Connect; linking your Lotto Transactions with Retailer If you do not currently use Terminal Connect, please see the following Advice Sheets 1. Lotto Barcode and Wallet Setup 2. ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...