Unsupported Users
If you have purchased our Retailer software outright, support is completely optional. Generally when you first purchase Retailer you will get a year of support as part of our standard package, however, after this time it is entirely up to you whether you wish to continue purchasing support.
If you rent our Retailer software, support is included in your rental fee.We think support is a great investment. Not only do you get 24/7 software support you also get complete access to updates, online training, training videos and advice sheets and articles.
If you choose not to take up support and you have an issue with our software we are still able to help, however, all help will be billable. An Unsupported Billable call must be purchased on our website before any support is provided. This is for 30 minutes or part thereof. This can be purchased on our website HERE
If you choose not to take up support and you have an issue with our software we are still able to help, however, all help will be billable. An Unsupported Billable call must be purchased on our website before any support is provided. This is for 30 minutes or part thereof. This can be purchased on our website HERE