Separating Multiple Copies of the Same Item in the POS Screen

In Retailer, if you scan the same item multiple times into the POS screen, it will usually increase the quantity of that item rather than creating a separate line each time the item is scanned. This behaviour can be changed via an option so that instead it will add a new line in the POS screen each time. This can be useful in situations where you need to add notes to each item separately, or perhaps show that one item has been discounted while another has not. You are still able to change the quantity of each line by clicking into the quantity column in the POS grid.

There is a further option that allows you to keep these items separate on the POS screen, but then combine them once you hit the End Sale / Subtotal buttons. They will then appear combined on receipts.

To stop items combining in the POS screen:

1. From the Main Menu screen in Retailer, go up the top to Setup -> Point of Sale
   
2. Click the Terminals tab, then further down the screen click the Other tab
   
3. Untick the option to Combine Items During Sales
   
4. (Optional) Untick the option to Combine Items at the End of Sale
   
5. Click Save

Keep in mind that this option is specific to each terminal. You will have to change this option separately on each of your computers.

• Related Articles

• Setting up POS screen

  We have a video guide on setting up your Point of Sale screen - ? Setting up the POS Touch Screen Layout Design Mode To add or change a button on the point of sale screen, click on the gearwheel icon at the top right and then click Edit. You will ...

• Settings for Multi Store

  The settings for Multi Store setups (all Cloud hosted sites are Multi Store) can be managed in this screen. It is grouped broadly into three parts: Stores, Utilities, and MS Outpost. Beneath them, there are options relating to how stock is generally ...

• Filtering columns in screen grids

  In Retailer, there are many areas where a grid of information is shown such as the various Search screens, the Customer transaction history in the Customer screen, and the Previous Sales screen listing details of prior sales. The columns in these ...

• Upselling Variants in the POS Screen

  Introduced in Retailer 3.2.2, you can now quickly find other variants of a stock item and instantly add them to a sale without leaving the POS screen. For more general information about variants, click HERE Viewing Variants in the POS Screen / Adding ...

• Adding a button to the POS screen

  For a video demonstration and a general overview of adjusting your POS layout, click HERE Creating a Button for the Point of Sale Screen Click the gear symbol in the top-right of the Point of Sale screen, followed by the Edit button to enter layout ...