This is for Newsagencies Only

Customer orders use a particular parent item and a putaway barcode label is generated when that magazine is arrived. Therefore, if a magazine meant for a putaway is linked to an incorrect parent item, the putaway barcode label will not be generated. The fix for this involves several steps:
  1. Identify the parent item PLU used for customer orders.
  2. Identify the invoice number that the magazine arrived in.
  3. Change the barcode of the existing magazine and remove it from the invoice.
  4. Re-arrive the magazine and link it to the correct parent item.

1. Identify the Parent Item PLU Used For Customer Orders

  1. From the main screen of Retailer, click on the Customers icon.
  2. Click on the magnifying glass icon and double-click on the customer who is meant to have a putaway barcode.
  3. On the top-right, double-click on the order for the magazine.
  4. Take note of the PLU in the Stock Item field.

2. Identify the Invoice Number That the Magazine Arrived In

  1. From the main screen of Retailer, click on Stock -> Stock Screen.
  2. Click on the magnifying glass icon and search for the barcode of the magazine.
  3. Double-click on the magazine to bring it up on the Stock Screen.
  4. Click on the Arrivals and Sales tab.
  5. Click on the Show Arrivals and Sales button.
  6. Take note of the Invoice Number for the corresponding issue name.

3. Change the Barcode of the Existing Magazine and Remove It From the Invoice

  1. From the main screen of Retailer, click on Stock -> Invoice Arrivals.
  2. In Supplier, type in or select the supplier in the drop-down box.
  3. In Invoice Number, type in the invoice number from the previous step.
  4. Press [Tab] until the cursor moves into the Product Code and Issue Code field.
  5. Locate the magazine in the list below.
  6. Write down the Product Code of the magazine.
  7. Right-click on the magazine and click on Change Barcode.
  8. Press [Alt]+[G] on your keyboard to generate a different barcode.
  9. Click on Change Barcode and click Yes to confirm the action.
  10. Once the barcode has been changed, click on the magazine again and click Delete Stock Received.
  1. Click on the Product Code and Issue Code box.
  2. Type in the Product Code that you wrote down earlier and press [Tab] or [Enter].
    • If the Correct Parent Item confirmation message appears, click NO. In the Find Stock Screen, search for the PLU of the customer order and double-click on it.
    • If the Select The Correct Parent Item screen appears, select the correct parent item and click on Only This Parent Item Uses This Supplier Stock Code.
  3. Continue arriving the magazine by entering the Qty Received, Individual Cost, Individual Sell and Recall Date.
  4. In the next section, press [F6] on your keyboard until it shows Issue Name. Then type in the issue name as it appears on the paper invoice.
  5. Check the Customer and Subagent Delivery Dates. They should match the Arrival Date on the top left of the screen.
  6. Scan/type the barcode when Retailer prompts you to.
  7. This will then arrive the item and if done correctly, the customer putaway screen will appear.