Onboarding

Before we get into this, please note that what we cover here is a work in progress. Michael Mackie, one of our installation and training specialists, has created the videos here. We will add more videos as we make them. If you have feedback for us about this self-serve approach to onboarding, please email support@towersystems.com.au

with the subject: Onboarding.

Thank you, December 6

Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.

 

What we cover here applies to all types of businesses using our software. For that reason, the advice we provide at this early stage is generic.

 

Everyone wants to start using the software as quickly as possible. The thing is, it’s like measure twice, cut once for carpentry. Time spent now on proper setup guides you to enjoy using the software more down the track.

 

Let’s get started.

 

We have broken the processes into short, bite-size, lessons. The videos can be used to train new or existing staff on how to use the Retailer software.

 

Given that work in retail can be interrupted, we felt that chunks of no more than 10 minutes could be useful. 

 

Start at the beginning. Watch the video. Follow the advice. And, when done, move onto the next video

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