This article sets out the current hardware and computer system configuration standards required by Tower Systems for our Retailer POS software.

This advice forms part of Tower Systems’ contract terms and conditions.

Hardware and configurations which do not meet these standards may not run the Tower Systems Retailer software in the manner promoted by the company.

Tower Systems makes no warranties in relation to the running of its software on hardware which does not match these standards, or is not configured according to this document.

Please follow these standards. If you are supplying your own hardware, time may be lost dealing with non-standard hardware and will therefore not be available for training. If you are unsure of anything, please speak to the Tower Systems salesperson who sold you the software.

While Tower Systems acknowledges that its software may run on hardware other than what is specified here, it makes no warranties or performance claims in relation to hardware which does not match these specifications.

Minimum PC Specifications

For a store with three PCs or fewer, each machine should match the Client PC specifications.

For a network of four PCs or more, the server’s specifications differ - see Server PC specifications below. The other terminals on the network should still meet the Client PC specifications.

Client PC (for a network of 3 PCs or fewer)

  • Operating System: Windows 11 Pro, Windows 10 Pro, Windows 8.1 Pro, Windows 8 Pro.
    Hardware:
    • Intel Core I3 or above.
    • 8GB RAM
    • 128GB SSD
    • 1Gbps Ethernet network adapter

Server PC (for a network of 4 PCs or more)

  • Operating System: Windows 11 Pro, Windows 10 Pro, Windows 8.1 Pro, Windows 8 Pro.
  • Hardware:
    • Intel Core i5 or above.
    • 8GB RAM
    • 256GB SSD
    • 1Gbps Ethernet network adapter

Server PC (for a Multi-store situation)

    • Please contact your local Tower Systems sales representative (Contact details can be found HERE).

Display Monitor:

  1. A monitor with a minimum resolution of 1024 x 768

Network Infrastructure:

  • Broadband internet access available to all machines.
  • Cat-5e/Cat-6 network cabling to be supplied, laid and terminated by a qualified technician.  
  • Routers and switches must have 1Gbps Ethernet ports.
  • WiFi the software will function over WiFi however be aware the you may experience reduced speeds.

Multi-Store Requirements

  • Business-grade broadband internet connection at all locations.
  • Static internet/public IP address for the location of the server.

Why is Windows Home not adequate for the Tower Retailer software?

While, technically, our software does run under Windows Home, we have found Windows Home to be inadequate in terms security services and networking services. What this means is that running Windows Home will limit what you can do with Retailer. It will add to a support burden. You will be dissatisfied. This is why we actively recommend against Windows Home.

To be clear, Windows Home is not an approved operating system for our Retailer software because we have your best interests at heart.